DescriptionGENERAL STATEMENT OF JOBThis is a stand-alone position located in the Information Technology - Infrastructure series. Incumbents administer assigned infrastructure hardware and/or software such as networks or servers. Responsibilities may include overseeing the cybersecurity resources and tools; responsible for the configuration and management of network-wide intrusion detection and prevention solutions; coordinates with 24/7 network and log-file monitoring firm to ensure consistent and persistent oversight over the City's IT infrastructure and ensures all systems' logs are being monitored; and administers end-user security-related software such as Website Filtering, Email Filtering, and Endpoint Protection software.PLEASE NOTE: THIS POSITION WILL REMAIN OPEN THROUGH AUGUST 29, 2024, OR UNTIL FILLED.Example of DutiesSPECIFIC DUTIES AND RESPONSIBILITIESEssential Functions:
Administers the Vulnerability Management Software to ensure that necessary patches are being identified and applied in a timely manner.
Administers the Security Information and Event Management (SIEM) software and coordinates with the provider's 24/7 monitoring team to ensure adequate oversight is in place.
Conducting risk assessments and audits to identify compliance issues.
Ensures the network security posture adheres to industry-standard best practices, including identifying and recommending improvements for network security measures.
Assists in overseeing security settings and policies across the IT infrastructure and core operational systems, ensuring all environments maintain security integrity and adhere to best practices.
Monitor networks and systems for suspicious activity.
Analyze security threats and risks.
Responsible for city-wide Cybersecurity Awareness training by using simulated phishing email campaigns, training modules, and all employee training courses to help educate employees.
Recommends and monitors a project budget, which may include preparing cost estimates for budget recommendations, submitting justifications for budget items, and monitoring project expenditures.
Safeguards information system assets by identifying and solving potential and actual security problems.
Creates and implements security controls, policies, and procedures.
Provides backup assistance to other IT team members in all areas of installation, configuration, maintenance, and support of the network and end-user systems
Participates in after-hours on-call rotation.
Performs other related work as required.
Typical QualificationsMINIMUM EDUCATION AND TRAININGEducation and Experience
Bachelor's degree in Computer Science, Information Systems, Cybersecurity, or a related field.
Three (3) years experience with infrastructure equipment and software in the area of responsibility.
An equivalent combination of education, training, and experience suffcient to perform the job's essential duties.
License and Certifications
CISSP, CISA, CompTIA Security+, or other applicable certifications preferred.
CJIS (Criminal Justice Information Systems) certification required within six (6) months of employment.
A valid drivers license.
Supplemental InformationMINIMUM QUALIFICATIONS AND STANDARDS REQUIREDKnowledge, Skills and Abilities:
Knowledge of:
Project management principles;
Applicable hardware, software, and peripheral devices;
Client/server environments;
Network communication design, implementation, and maintenance;
Diagnostic analyzer tools and equipment;
Network operating systems;
Customer service principles;
Recordkeeping principles;
Basic budgeting principles.
Skill in:
Coordinating projects;
Providing customer service;
Utilizing diagnostic analyzers and related equipment and tools;
Preparing records a d reports;
Monitoring a budget;
Communicating technical information to a non-technical audience;
Communication, interpersonal skills as applied to interaction with subordinates, coworkers, supervisor, the general public, etc. sufficient to exchange or convey information and to receive work direction.
Physical Requirements:
Light Work: Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or negligible amount of force constantly to move objects. If the use of arm and/or leg controls require exertion of forces greater than that for Sedentary Work and the worker sits most of the time, the job is rated for Light Work.Incumbents may be subjected to moving mechanical parts, electrical currents, workspace restrictions, being on call on a rotational basis, and travel.
Additionally, the following physical abilities are required:
Feeling: Perceiving attributes of objects, such as size, shape, temperature, or texture by touching with skin, particularly that of fingertips.
Fingering: Picking, pinching, typing, or otherwise working, primarily with fingers rather than with the whole hand as in handling.
Grasping: Applying pressure to an object with the fingers and palm.
Handling: Picking, holding, or otherwise working, primarily with the whole hand.
Hearing: Perceiving the nature of sounds at normal speaking levels with or without correction. Ability to receive detailed information through oral communication, and to make the discrimination sound.
Kneeling: Bending legs at knee to come to a rest on knee or knees.
Lifting: Raising objects from a lower to a higher position or moving objects horizontally from position-to-position. It occurs to a considerable degree and requires substantial use of upper extremities and back muscles.
Mental Acuity: Making rational decisions through sound logic and deductive processes.
Pulling: Using upper extremities to exert force to draw, haul or tug objects in a sustained motion.
Pushing: Using upper extremities to press against something steady to thrust forward, downward, or outward.
Reaching: Extending hand(s) and arm(s) in any direction.
Repetitive Motion: Substantial movements (motions) of the wrist, hands, and/or fingers.
Speaking: Expressing or exchanging ideas by means of the spoken word including the ability to convey detailed or important spoken instructions to other workers accurately and concisely.
Standing: Particularly for sustained periods of time.
Stooping: Bending body downward and forward by bending spine at the waist. It occurs to a considerable degree and requires full motion of the lower extremities and back muscles.
Talking: Expressing or exchanging ideas by means of the spoken word including those activities in which they must convey detailed or important spoken instructions to other workers accurately, loudly, or quickly.
Visual ability 1: sufficient to perform an activity like preparing and analyzing data and figures; transcribing; viewing a computer terminal; and/or extensive reading.
Visual ability 4: sufficient to operate motor vehicles and/or heavy equipment, both day and night.
Walking: Moving about on foot to accomplish tasks, particularly for long distances or move from one work site to another.
