Description We are offering a short term contract employment opportunity for a Dispatcher in Cordova, Tennessee. This role primarily functions in the HVAC industry, where you will be coordinating schedules, handling customer inquiries, and managing other related tasks. You will be based in a relaxed, casual work environment that values open communication and efficiency.Responsibilities: Handle incoming calls related to HVAC issues and coordinate the dispatch of crews accordingly Communicate with customers to schedule their HVAC check-ups and ensure timely service Utilize the management system to keep track of customer inquiries and responses Order necessary parts for HVAC services as required Ensure accurate record-keeping of customer credit applications Utilize ADP - Financial Services for any billing functions Maintain open lines of communication with both customers and internal teams Ensure all schedules are coordinated effectively and efficiently Answer any customer inquiries or concerns with professionalism and timeliness Oversee the monitoring of customer accounts and take appropriate actions as needed. Requirements Demonstrated proficiency in ADP - Financial Services. Experience with Management Systems. Excellent communication skills, both written and verbal. Capable of coordinating schedules effectively and efficiently. Experience in billing functions. Ability to answer and handle incoming calls and inquiries promptly and professionally. Proven ability to work well in a fast-paced environment. Strong organizational and multitasking skills. Ability to work independently and as part of a team. High attention to detail. Strong problem-solving skills. Familiarity with computer software and office equipment. Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.© 2024 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .
