Manage domestic planning, tracking, and reporting for an assigned region(s) in accordance with team and business needs to meet customer satisfaction. Monitor daily domestic processes to ensure efficiency is met, aligned with cross departmental goals, and provide added insight, cost saving initiatives, reporting, and market information to better educate our customers and internal employees. Primary Responsibilities/Essential FunctionsCommitment/Service PerformancePossess a complete understanding of our supply chain and effectively communicate updates to other key departments through reporting methods, written, or orally via teams/in person presentations.Utilize transportation management software and other LDC provided systems to plan, track, and execute loads in a timely manner according to team and business needs.Analyze all processes and seek opportunities to constantly improve and outperform competitors in terms of carrier communication, rate structure, and internal tracking in an overall effort to meet customer satisfaction and minimize late fees.Validate and process carrier freight invoices, carrier accessorial charges, and warehouse late fees with accuracy, attention to detail, and urgency while providing timely updates to the Accounts Payable team.Work closely with analysts to improve coordination, enhance visibility of shared data, resolve workflow constraints, and ensure efficient execution through the elimination of duplicate activities.Coordinate with warehouses and customers to resolve discrepancies, request scheduling updates, and provide necessary information.Review and validate system data related to inventory movements to ensure accuracy, completeness, and reliable reporting.Use Power BI, Atlas, and DAT to provide recommendations based on data analysis and research.Assist department leaders with carrier compliance, rate negotiation and analysis, reporting, and system maintenance when necessary.Use LDC reporting tools to quickly communicate system failures or needed enhancements to maintain network visibility and team productivity. Company Conformance StatementsIn the performance of their respective tasks and duties all employees are expected to conform to the following:Perform quality work within deadlines without direct supervision.Interact professionally with co-workers, company business associates and external partners/customers.Demonstrate a commitment to data confidentiality by safeguarding proprietary LDC information and protecting partner data in accordance with company standards and policies.Support initiatives and projects established by senior management while also demonstrating the confidence to ask thoughtful questions, provide constructive feedback, and offer suggestions in a professional manner.Support and maintain the missions and core values of the Company and the logistics team.Work together in a cooperative spirit to serve the best interests of the Company.Bring positivity to the team that builds comradery and enhances team morale.
