The Human Resources Regional Director provides strategic HR leadership and operational support for a portfolio of resorts and sales centers within Westgate Resorts. This role oversees operations across multiple locations and lines of business, including two properties in Gatlinburg, TN, one warehouse in Cosby, TN, one in Pigeon Forge, TN, one in Myrtle Beach, SC, and one in Williamsburg, VA. Partnering closely with Resort General Managers, Sales Leaders, Corporate Leadership, and on-site HR teams, this leader drives a culture of engagement, operational excellence, and compliance across all HR disciplines. The Regional HR Director builds strong, collaborative relationships across the broader People & Culture organization, including Talent Acquisition, Learning & Development, and the Westgate Foundation. This role leads a team of five direct reports and supports approximately 1,500 team members across the region.As a Human Resources Regional Director you will be responsible for the following essential duties and responsibilities:Strategic LeadershipDevelop and execute regional HR strategies that align with and support the Company's operational goals.Serve as a trusted advisor to regional and property leadership teams on all facets of human resources.Partner with operations leadership to drive employee engagement, retention, and service excellence.Talent Management & DevelopmentPartner with Talent Acquisition on recruitment, selection, and onboarding processes to attract and retain top talent.Partner with Learning & Development to support training initiatives, including creating and delivering training on HR-related topics.Supervise and provide development and guidance to assigned direct reports within the HR Team.Employee Relations & ComplianceEnsure compliance with all federal, state, and local employment laws and company policies.Provide guidance on complex employee relations issues including investigations, workers compensation, ADA, and leave of absence matters.Evaluate situations and make recommendations for employment actions, including appropriate levels of disciplinary action.Partner with other Westgate departments including but not limited to Security and Risk Management on Team Member matters and investigations.Promote a positive and respectful work environment consistent with company policies and procedures.Performance & CompensationDrive the annual performance evaluation and merit process within assigned region.Partner with corporate HR to review compensation and maintain competitive and compliant pay practices.Analyze people data, such as turnover and make informed recommendations to business leaders.Culture & EngagementDrive initiatives that foster a culture of recognition, accountability, and service excellence.Lead employee communication strategies and engagement surveys.Direct regional HR meetings and participate in corporate HR projects as needed.Partner with the Westgate Foundation, and community organizations to support charitable campaigns and events.Other duties as assigned
