Rooms FO Coordinator

Rooms FO Coordinator

Vacancy expired!

Job Description

· Positive attitude

· Provided Exception Guests’ Service

· Answer phones following proper etiquette guidelines

· Provide Housekeeping with daily Inventory of units, quantity and room types needed for check in

· Assigned guest rooms to honor special guest request

· Communicates with Housekeeping and Front Desk to receive information regarding: Inventory of units needed for the day, VIP units needed for the day, Cleaning services needed for the day

· Maintain communication with Housekeeping Managers and Supervisors regarding the following: Unexpected checkouts, VIP arrivals and cleaning services, Pre-registered rooms, Update on clean rooms every hour, Status of owner units (all owner units must be ready no later than 2:00 pm on Friday, Saturday, and Sunday)

· Maintain adequate inventory of clean units for Front Desk Assign units to be cleaned for the following business day Assign Daily Cleaning Services to include mid-weeks, piece work for property cleaning teams

· Ensure all room request and maintenance service request are logged in HotSoS

· Assist in assigning group block, special request, business travel reservations

· Taking Guest Reservation, checking guest in, assisting in PBX whenever needed

· All other assigned duties

Qualifications

· 25 WPM Typing Speed, Excellent oral and written communication skills. Good organizational Skills

· High school diploma or general education degree (GED); or three months to six months related experience and/or training; or equivalent combination of education and experience

Additional Information

• Full benefits package on the 1st of the month after 60 days, including sick and vacation time, medical, dental, vision, and retirement/401k, disability plans and more!
• Employee Assistance Program (EAP)
• Team Member discounts on resort stays and in restaurants

… our team members are valued, recognized, heard, respected, empowered and KEY to our organization’s success!

All your information will be kept confidential according to EEO guidelines.