Elevate the Standard. Be the Difference.
Our Field Inspectors give homeowners the opportunity to get damage bought that most other contractors simply can't. It’s not just about showing up—it’s about creating the story of the damage and making sure all the facts are presented on every inspection.
The process starts with the Service Representative signing up the customer, and then the Field Inspector takes the lead, ensuring every detail of the damage is presented to the insurance company in a professional, thorough, and strategic way. You bring the expertise that drives results and sets the tone for the entire job.
This role covers Jackson, TN and the surrounding areas. This is a field role, not an office role.
What You’ll Do as a Field Inspector:
Adjuster Meetings: Schedule, manage, and lead adjuster meetings in the field. Arrive early, present prepared scopes, and align expectations with insurance adjusters while representing Legacy with professionalism.
Tell the Story of the Damage: Capture the full scope of damage and present a clear, accurate, and complete picture to adjusters. Your role is to make the facts undeniable and the story compelling.
Achieve Buy Rate Goals: Hit and exceed monthly performance metrics, including initial inspection and reinspection buy rates, appointment volume, and on-time scheduling.
Communicate & Document Like a Pro: Use AccuLynx and internal systems to log inspection results, measurements, photos, and notes. Relay all information to the Project Manager and relevant departments promptly.
Support Project Success: Provide clean, detailed inspection files that enable our Supplement, Production, and Project Management teams to move jobs forward smoothly and accurately.
Collaborate Across Teams: Your expertise helps others win. Partner with Service Representatives and Project Managers to raise the standard of inspection quality, customer experience, and close rates.
What You Don’t Have to Worry About:
You don’t knock the doors
Who Excels in This Role?
Experienced Insurance Inspectors, Independent Adjusters, and Roofing Claims Pros
High-performers with strong communication and documentation skills
Professionals who thrive on process, accuracy, and accurate documentation in the field
Leaders who want to coach others while continuing to grow personally and professionally
Requirements:
-1+ years of experience as a Property Claims Adjuster, 3rd Party Inspector, or field-experienced professional
-Flexible working schedule as Adjuster meetings and inspections often depend on adjuster availability and homeowner schedules, which may require occasionally working evenings and Saturdays
-Valid driver's license with a clean Motor Vehicle Record
-Reliable transportation capable of hauling a ladder
-Ability to set up and climb ladders, inspect steep and multi-story roofs, and safely navigate exterior environments
-Comfortable working outdoors in varying weather conditions
-Strong communication and organizational skills
You can apply through craigslist or direct through this link: https://jobs.lever.co/legacyrestorationllc/14f4f701-ee1d-4eba-8def-ad88e481d4e0
