Customer Service Technician- Seasonal/Temporary

Customer Service Technician- Seasonal/Temporary

02 Apr 2025
Tennessee, Johnsoncity, 37601 Johnsoncity USA

Customer Service Technician- Seasonal/Temporary

Brightspeed is looking for a Customer Service Technician Intern to join our team! As a Customer Service Technician Intern, you will be performing installation, maintenance and troubleshooting of fiber-based high-speed internet, video and voice networks including associated wiring and equipment. You will also be maintaining and repairing outside plant facilities within assigned geographic service areas.    As a Customer Service Technician– Intern, you may be required to work varying shifts. This is a temporary position of up to 90 days, though there may be opportunities for high-performing hires to apply for and convert to regular positions if available.As a Customer Service Technician– Intern, your responsibilities will include: Installing, maintaining, and troubleshooting of high-speed internet, video and voice networks including associated fiber and equipmentPerforming maintenance and repair on outside plant facilitiesClimbing poles, using a shovel and pick to dig up and bury cable, working in utility access holes or controlled environmental vaults (CEV), and locating buried telephone cablesObserving all safety rules and regulationsAssisting other technical personnel in the performance of their duties when requestedActively supporting sales and marketing related activitiesDirecting customer facing work and sales referrals 

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