Description and Qualifications
The Maintenance Technician is responsible for the proper inspection, service, repair, and maintenance of essential and non-essential building components including, but not limited to: electrical, mechanical, HVAC, plumbing, general interior and exterior, and light refrigeration. A maintenance technician must have in-depth knowledge of tool use, mechanical operations, and repair procedures associated with proper facility upkeep and maintenance. This person must be able to inspect, assess, and forecast maintenance-related issues to minimize internal and external guest inconvenience, as well as, ensure a safe and elegant estate.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.
Electrical
Interior and exterior light bulb troubleshooting and replacement
Troubleshooting and replacement of dimmer switches, timers, receptacles, GFCI’s, breakers, light fixtures, ballasts and drivers, lamp socket replacement, and other electrical-related items
Inspecting and changing elements and fuses in water heaters
Preventive maintenance inspections including EM generator testing
Plumbing
Upkeep, repair, and replacement of plumbing fixtures, i.e., toilets, faucets, valve cartridges, hose bibs, mixing valves, inside Whirlpool tub components, vacuum switches, and other plumbing-related items
Rodding drains, plunging toilets/sinks, soldering, braising, PVC repair, valve replacement, pump repair/replacement, water filter replacement
Preventive maintenance inspections of water heaters, pumps, septic fields and components, potable water stations, and other misc. plumbing items
HVAC
Change ceiling and floor registers when needed
Changing thermostats
General maintenance of filters
Winterization of all outdoor units
Special projects as assigned
Must comply with all company policies and procedures.
To perform the essential functions of this position regular and consistent attendance is required.
Must be able to work well with other Team Members, Managers and interact with our guests.
SUPERVISORY RESPONSIBILITIES
None
EDUCATION and/or EXPERIENCE
High School Diploma or equivalent
Should have some courses in voc tech as related to position
LANGUAGE SKILLS
Must be able to communicate effectively with guests, managers, and team members
MATHEMATICAL SKILLS
Basic knowledge and understanding of math
REASONING ABILITY
The ability to think outside the box and to place interim measures in effect to minimize downtime of essential services
Must be able to troubleshoot various systems, with the objective being to repair and minimize downtime for guests and employees
Must be able to exercise judgment and make decisions based on job knowledge and awareness of company goals
PHYSICAL DEMANDS
Ability to lift up to 50 lbs.
Required to work outside in all weather conditions
May be required to work long hours while standing
Must be able to operate a company vehicle or golf cart
WORK ENVIRONMENT
Work will primarily be assigned for locations within the 5,200-acre Blackberry Mountain property, including all interior and exterior portions of all buildings, common areas, grounds, and trails, but work location can vary and can incorporate any area of the Blackberry Farm or Blackberry Mountain property locations.
About Blackberry
Blackberry Farm and Blackberry Mountain, Relais & Chteaux properties located in the Great Smoky Mountains, continue the traditions of unparalleled hospitality and luxury that have always been the hallmark of the Blackberry brand. Combining land conservation, modern-day luxuries, and captivating natural setting, the two resorts create vacation experiences unlike any other. Activities abound at Blackberry Farm and Blackberry Mountain offering the opportunity for every guest to create an ideal experience to enjoy the properties and the region, whether they’re seeking the thrill of adventure, the relaxation of a spa immersion, or quality time around the table enjoying celebrated cuisine.
A career at Blackberry means being surrounded by a welcoming and supportive team who strive each day toward common goals: legendary hospitality, memorable experiences and generational sustainability.
From ensuring our guests have a memorable stay to providing renowned cuisine, Blackberry provides career-defining opportunities, a comprehensive benefits program, and the tools to explore and grow your career. Some of our benefits include travel perks and property benefits, tuition reimbursement, paid time off with additional paid holidays, health insurance and flexible spending accounts, 401k match with profit share and training and education.
Blackberry is an Equal Opportunity Employer.