Reports To: General Manager
Experience Required: 2+ Years Field Service Experience
Service with Skill. Growth with Purpose. Pride in Every Fix.
At LB Chase Home Services, we don’t just repair HVAC systems - we restore comfort, confidence, and peace of mind for our customers across Kodak, Sevierville, Knoxville. For over 30 years, we’ve built a reputation rooted in trust, professionalism, and going the extra mile, and we’re looking for a Service Technician who operates the same way.
If you’re a solution-seeker, relationship-builder, and technician who takes pride in a job done right the first time, you’ll thrive here. We’re serious about doing great work — without taking ourselves too seriously.
What Makes This Opportunity Different
- No Slow Season Stalls. We keep you working year-round with a steady flow of service calls.
- Real Career Trajectory. From Service Tech to Field Trainer or Supervisor, we promote from within.
- Team You Can Count On. Dispatch, sales, and ops work together, not in silos.
- Customers Who Love Us. We invest in creating 5-star experiences that make follow-ups and referrals easy.
What You’ll Be Doing
- Diagnose and repair HVAC systems, residential and light commercial
- Perform routine maintenance, inspections, cleanings, and tune-ups
- Educate customers on system health, options, and next steps
- Communicate findings with clarity and confidence using our digital platform
- Document all actions, parts used, and recommendations accurately
- Present quotes and collect payments when applicable
- Advocate for maintenance agreements and explain their value
- Maintain a clean, well-inventoried truck and uphold our brand with professionalism
- Collaborate with the office and dispatch team to ensure seamless service delivery
- Represent LB Chase as a trusted advisor, not just a tech with tools
You’re a Strong Fit If You Bring:
- 2+ Years HVAC Service Experience - You’ve seen it, fixed it, and prevented it
- Strong Diagnostic Skills - Electrical, refrigeration, and airflow
- Top-Tier Communication - You can explain a capacitor to grandma without talking down to her
- Clean Driving Record - Safety-first mindset on and off the road
- Positive Attitude - You keep cool under pressure and stay client-focused
- Organizational Discipline - From paperwork to parts, you stay on top of details
- Sales-Comfortable Mindset - You’re not pushy, but you’re confident discussing solutions
Tools in Your Belt - and Ours
- Competitive hourly pay + bonuses for performance
- Health, Dental, and Vision Insurance
- 401(k) with company match
- Paid time off and holidays
- Company vehicle + fuel card
- Branded uniforms & tool program
- Paid training and licensing support
- Career growth opportunities (lead tech, field trainer, supervisor)
- Tight-knit, drama-free team culture - built on respect and accountability
Why LB Chase Home Services?
Because we put people first - our customers, our team, and our community. At LB Chase, you’ll never be just a number. You’ll be a critical part of a company that values your input, invests in your future, and celebrates your wins.
Sound like a fit? Then let’s talk. Apply today and bring your HVAC service career to the next level - with the team that’s raising the standard in Sevierville.
Call- (865) 428 4824
