Job DescriptionAt Boeing, we innovate and collaborate to make the world a better place. From the seabed to outer space, you can contribute to work that matters with a company where diversity, equity and inclusion are shared values. We’re committed to fostering an environment for every teammate that’s welcoming, respectful and inclusive, with great opportunity for professional growth. Find your future with us.Boeing Global Services (BGS) is seeking a Field Service Representative to provide on-site C-17 company representation and technical support to the team in Memphis Air National Guard Base in Memphis, Tennessee in conjunction with the C-17 Globemaster Integrated Sustainment Partnership (G3) contract.You are applying for a Field Operations position where our employees must be willing and able (potentially short-notice) to travel to a variety of locations (domestic and/or international) to meet the needs of our customers.Field Operations employees may be required to relocate to another Field Operations location based on customer needs and/or management requirements.Specific contracts supported by Field Operations could require employees to perform a deployment to a US DOD contingency operation. Employees associated with these specific contracts must be able to pass military contractor health standards for deployment.Position Responsibilities:
Utilize multi-disciplined technical expertise and company knowledge to assist the customer.
Sustain a high level of proficiency in the maintenance and operation of company products by investigating technical problems and determining root causes.
Develop and implement corrective actions to ensure customer satisfaction.
Understand customer expectations, assist customer in interpreting and using support data and documents, and provide technical on-the-job training.
Act as the on-site liaison between the company and customer personnel of widely varying backgrounds to gain resolution of significant technical and operational issues.
Work unsupervised for extended periods of time in a wide variety of cultural/economic environments.
This position is expected to be 100% onsite. The selected candidate will be required to work onsite in Memphis, Tennessee.This position requires the ability to obtain a U.S. Secret Security Clearance for which the U.S. Government requires U.S. Citizenship. An interim and/or final U.S. Secret Clearance Post-Start is required.Basic Qualifications (Required Skills/Experience):
Minimum 5 years of experience maintaining and troubleshooting C-17A aircraft
Minimum 3 years knowledge/understanding of mechanical, environmental, avionics and flight control systems, and electrical/electronic systems
Must be able to function in a demanding on-call, around the clock operational environment
Willing to work any shift
At the sole discretion of leadership, employees must be willing and able (on potentially short-notice) to deploy/travel to a variety of locations (domestic and international) and for a variety of deployment durations to meet customer needs. Failure to deploy/travel will be considered as a resignation.
At the sole discretion of leadership, must be willing and able to relocate to a variety of locations (domestic and international) to meet customer needs and the statement of work. Failure to relocate will be considered as a resignation.
Preferred Qualifications (Desired Skills/Experience):
Prefer candidates with proven experience maintaining and troubleshooting C-17 aircraft mechanical, electrical/electronic, environmental, and avionics systems
Prefer previous military experience or extensive familiarity with military operations and written maintenance procedures
Experience with C-17 field or depot is preferred
Production Superintendent Experience is desired
Extensive experience using maintenance data collection and analysis (G081) is desired
Extensive knowledge of C-17 Interactive Electronic Technical Manual (IETM) is desired
Typical Education/ Experience:Education/experience typically acquired through advanced education (e.g. Bachelor) and typically 6 or more years of related work experience or an equivalent combination of education and experience (e.g. Master+4 years of related work experience, 10 years of related work experience, etc.).This position offers relocation based on candidate eligibility.Drug Free Workplace:Boeing is a Drug Free Workplace where post offer applicants and employees are subject to testing for marijuana, cocaine, opioids, amphetamines, PCP, and alcohol when criteria is met as outlined in our policies.Shift:This position is for 1st shift.At Boeing, we strive to deliver a Total Rewards package that will attract, engage and retain the top talent. Elements of the Total Rewards package include competitive base pay and variable compensation opportunities.The Boeing Company also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health insurance, flexible spending accounts, health savings accounts, retirement savings plans, life and disability insurance programs, and a number of programs that provide for both paid and unpaid time away from work.The specific programs and options available to any given employee may vary depending on eligibility factors such as geographic location, date of hire, and the applicability of collective bargaining agreements.Please note that the information shown below is a general guideline only. Pay is based upon candidate experience and qualifications, as well as market and business considerations.Summary pay range: $96,900 - $131,100Applications for this position will be accepted through December 22, 2024.Export Control Requirements: U.S. Government Export Control Status: This position must meet export control compliance requirements. To meet export control compliance requirements, a “U.S. Person” as defined by 22 C.F.R. §120.15 is required.“U.S. Person” includes U.S. Citizen, lawful permanent resident, refugee, or asylee.Export Control Details: US based job, US Person requiredEqual Opportunity Employer:Boeing is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by law.Boeing is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by law.
