THE POSITION: The Plant Manager will manage and provide day-to-day leadership for the successful execution of all Distribution Center operational functions and activities, including receiving, order fulfillment, inventory control, replenishment, and shipping of pharmaceutical product. This position is also accountable for timely completion of product receipts, management of storage locations and inventory accuracy. Position has direct management responsibility over a team of exempt and non-exempt employees and acts as the site leader for all aspects of the building including maintenance and security.KEY SUCCESS FACTORS: 
A significant key success factor is managing available resources across multiple shifts to ensure that contractual obligations are achieved on a consistent basis. The Incumbent is expected to support effective client and customer relationships through the attainment of service level expectations of both EVERSANA and its clients. Incumbent will own and deliver the operational budget for the functional area, including safety, productivity, financial and labor planning, and operational goals for outbound, and/or inbound operationsESSENTIAL FUNCTIONS AND RESPONSIBILITIES:Ensuring compliance to SOPs across all areas of operationAchieve operational excellence through effective management of the DC’s accuracy, efficiency, and production targets.Understanding, along with creation and tracking of P&L throughout this leader’s area of operationPromoting a safe working environmentIdentify inefficiencies and improvement opportunities The Incumbent is expected to grow and develop all staff members of the department and identify those staff members for additional training and/or increased job responsibilities.The Incumbent is expected to work with the SVP, Distribution Operations to identify and review proposed changes to standard operating procedures to improve the productivity of the department and to implement approved changes that will benefit both EVERSANA and its clients.The Incumbent is expected to manage workflow and interact with other business departments including, but not limited to, human resources, finance, and IT.Incumbent will be expected to manage the operation of the facility to meet client expectations on a day-to-day basis ensuring service targets are met and contractual obligations are fulfilled. This will also involve skilled problem investigation and problem-solving skills for developing issues or concerns as reported by clients or their customers.The Incumbent should be an effective trainer for leaders within their own downline management chain for all business-related activities.Must comply and aid in the oversight of investigations of non-conformance activity and participation in QNCR/CAPA programs with the Quality team.The Incumbent is expected to monitor both orientation and training updates of employees to ensure that performance standards are consistently met.Client Support and Client-facing interactionsThe Incumbent is expected to effectively communicate (both orally and in writing) with clients and their customers, but also with internal staff related to feedback and company information sharing.Strive to achieve quality excellence
