Vacancy expired!
NOTICE! SHEA CLINIC IS A NON-SMOKING FACILITY - PLEASE DO NOT APPLY IF YOU ARE A SMOKER - THANK YOU.
Duties and Responsibilities:
Schedules all surgical procedures to be performed.
Works with pt and medical staff to obtain all necessary patient demographics & health ins information.
Performs insurance verifications for surgeries and counsels patient on payment options.
Schedules procedures per staff availability, patient needs, and physicians schedule.
Coordinates surgical and preoperative appointment schedules for affiliate hospital surgery patients.
Regulates schedule according to procedure and physicians time and staffing requirements.
Coordinates schedule with time and equipment availability; identifies conflicts and makes adjustments.
Follows up with patients who have canceled to determine best course of action for rescheduling if necessary.
Calls patients prior to date of surgery to counsel regarding facility fees and coverage.
Communicates all financial aspects of care to the surgical patient.
Reviews estimated fees and coverage available with the patient/family
Suggests options to the patients for payment plans and counsels on reimbursement process.
Provides a written explanation of the estimated fee schedules by CPT code
Reviews forms for missing patient information and collects information as necessary.
Prepares hospital packets for surgeries at affiliate hospitals.
Collects surgery deposits.
Answers phones as necessary.
Assists SHEA CLINIC ENT Physicians and staff with questions or problems related to surgery scheduling.
Performs others duties as required.
Education Requirements:
High school diploma or GED certification required. Surgery scheduling experience preferred.
Training and Experience:
Two years prior experience in medical health administration or medical office experience preferred. Must show maturity when dealing with fellow employees. Good verbal and written communication skills are essential.
Essential Requirements for POSITION
Physical
Ability to travel independently throughout the office to access information from other departments.
Ability to climb stairs on a daily basis.
Ability to sit for long periods of time.
Mental
Ability to work under stress, with interruptions and deadlines.
Ability to process verbal information.
Ability to follow complex instructions.
Ability to perform mathematical calculations.
Ability to think logically in following procedures and instructions
Technical/Motor
Ability to enter and retrieve data from computer.
Ability to operation modern office business machinery.
Ability to utilize electronic billing service system.
Ability to write information on charts, graphs, and files.
Sensory
Ability to converse in a calm and friendly manner.
Ability to view data on practice information system.
Ability to communicate on the phone.
Interpersonal
Ability to effectively communicate and interact with colleagues, practice staff, patients, public, physicians and their staff and third party insurance personnel.
