Job DescriptionThe Technical Support Associate will be responsible for providing desktop support and service restoration for daily operations and projects. They will be working in a complex, distributed computing environment and provide IT service support for PCs, MACs, software, hardware, and other network issues. This associate will also be collaborating with team members and customers, and assisting in daily continuous improvement efforts. The hourly pay rate ranges from about $23-27/hr.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com . To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Skills and Requirements
2+ years of experience in supporting and troubleshooting computers, printers, servers, and other network issues in a corporate environment
Strong understanding of TCP/IP networking, VPN, DHCP, AD, DNS, WINS, and FTP
Experience with Microsoft Office and Office 365 services
Background in Windows 10 desktop implementation and support
Skilled in IT infrastructure architecture, communications protocols, and networking technology and hardware
Great communication, time management, and problem-solving skills null
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to HR@insightglobal.com.
