Automation Process Owner- Consultant

Automation Process Owner- Consultant

Classification: Contract
Contract Length: 4-months
Job ID: 15782222

At CereCore, our heart for healthcare is interconnected with our knowledge of technical solutions, creating a vital link that ultimately drives the delivery of high-quality care. CereCore is a wholly-owned subsidiary of Hospital Corporation of America (HCA) Healthcare.

CereCore is seeking a Automation Process Owner- Consultant to join our team .

Summary
HCA ITG Consulting Automation Engineers are innovative individuals who use creativity and stakeholder partnerships to deliver business value. Consulting Automation Engineers utilize technical expertise and leadership skills to identify automation opportunities across IT Service Management processes. Consulting Automation Engineers ensure the execution on automation efforts with enterprise interdependencies, size, visibility, and complexity levels and communicate across multiple channels including ITG and Business Operations, to design and document desired solutions, develop automations according to best practices and guidelines, and test automations to approved plans. Consulting Automation Engineers have ownership of their efforts from conception, through the deployment of their products, including turnover to the appropriate technical and user support organizations. As a recognized leader, Consulting Automation Engineers will be sought after to coach and mentor colleagues.

Consulting Automation Engineers also serve as automation and technology consultants to other ITG and Business Units. Consulting Automation Engineers use their expansive technical and business expertise to inform decisions around process reengineering, technical feasibility, technical solutioning, development practices, deployment engineering, and support functions.

Responsibilities

• Lead efforts to identify automation opportunities across Service Management Operations
• Prepare business cases for automation projects based on client needs and available budgets
• Estimate the total cost of an automation project, including labor costs associated with implementation, maintenance, and support
• Develop detailed plans for new or existing automated systems, including requirements gathering, design, development, testing, implementation, and maintenance
• Consult with clients to assess current business processes and recommend improvements to increase efficiency and reduce costs
• Conduct feasibility studies to determine whether an automation project is likely to succeed and what challenges may be encountered during implementation
• Manage client relationships to ensure ongoing satisfaction with project results
• Develop project proposals based on client needs and desired outcomes
• Conduct regular progress reviews during implementation to ensure that the project stays on track and meets its objectives
• Recommend any necessary changes to the design of an automated system to improve its effectiveness

Requirements

• Lead efforts to identify automation opportunities across Service Management Operations
• Prepare business cases for automation projects based on client needs and available budgets
• Estimate the total cost of an automation project, including labor costs associated with implementation, maintenance, and support
• Develop detailed plans for new or existing automated systems, including requirements gathering, design, development, testing, implementation, and maintenance
• Consult with clients to assess current business processes and recommend improvements to increase efficiency and reduce costs
• Conduct feasibility studies to determine whether an automation project is likely to succeed and what challenges may be encountered during implementation
• Manage client relationships to ensure ongoing satisfaction with project results
• Develop project proposals based on client needs and desired outcomes
• Conduct regular progress reviews during implementation to ensure that the project stays on track and meets its objectives
• Recommend any necessary changes to the design of an automated system to improve its effectiveness

CereCore was formed in 2001 as a shared service business within a large hospital operator. We focus solely on helping healthcare organizations align business and IT strategies to improve processes and patient care.

Awards and Recognition

• Modern Healthcare selected CereCore as one of the 2020 "Best Places to Work in Healthcare."
• CereCore wins ClearlyRated's 2020 and 2021 "Best of Staffing" Client and Talent Awards for Service Excellence
• HCA Workplace Measures Up & Earns Computerworld 2017 "Best Places to Work in IT Award," an award we've earned since 2009.
• HCA has been named a World's Most Ethical Company® by the Ethisphere Institute for the ninth consecutive year.
• The U.S. Chamber of Commerce Foundation presented HCA Healthcare with the 7th Annual Hiring Our Heroes Lee Anderson Veteran and Military Spouse Employment Award.
• HCA has been named a Military Friendly® Employer for the eighth year in a row. We're proud to hire and support our nation's veterans - and proud of our employees.

Our Commitment to Diversity and Inclusion
We believe excellence in healthcare starts with a foundation of inclusion, compassion and respect for our patients and each other. We are committed to fostering a culture of inclusion across all areas of our organization. We are an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

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