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This hybrid position is located at our Nashville, Tennessee office and will be responsible for process and transaction support for our Ecommerce platform Hybris Canadian environment. You will be an Ecommerce expert and will act as a consultant for the Order Management team. To perform this job successfully an individual must be highly organized, detail focused, an excellent communicator with customers, and become a subject matter expert in Hybris and SAP. This will allow you to support the Commercial Operations Management team.Be the first to help start up our brand new location in Nashville and join the Commercial Operations team.Your role:
Oversee the business processes for all identified departments and functional areas
Meet with key business stakeholders to prepare business case, scope, assumptions, and deliverables for projects
Partner with Finance, Marketing, Sales, IT, and Operations to streamline business processes and improve employee productivity
Analyze inefficiencies in existing processes and recommend specific changes to effect improved efficiencies
Serve as liaison between stakeholders and business partners ensuring that process changes are understood and implemented
Provide documentation, training material and training of staff on new polices, process and procedures
Perform miscellaneous job related duties as assigned
Ensure existing and newly developed tools are adequately documented and users are appropriately trained
Identify and assess future changes or process improvements to automated reporting landscape
Work with the back office IT team to resolve system issues
This is a hybrid role based out of Nashville, TN
You're the right fit if:
You’ve acquired 1+ years of experience with Ecommerce platform (Hybris preferred) in a sales, finance or customer service environment
Your skills include being bilingual – English/French and knowledge of functional areas such as Sales, Service, Marketing, Finance
You have a Bachelor's Degree in information systems or related field or equivalent experience
You have excellent verbal, written communication skills and presentation skills; the ability to interact effectively with all levels of the organization to build consensus and to work with others in achieving goals and objectives
You have advanced computer skills (Excel, Visual Basic, MS Word, PowerPoint, Project, Visio, etc.) and good organizational, time management and project management skills
You’ve demonstrated the ability to work independently and in a team oriented, collaborative environment and the ability to handle multiple planned and unplanned tasks, roles and responsibilities
You must be able to successfully perform the following minimum Physical, Cognitive and Environmental job requirements with or without accommodation for this position.
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If you’re interested in this role and have many, but not all, of the experiences needed, we encourage you to apply. You may still be the right candidate for this or other opportunities at Philips. Learn more about our commitment to diversity and inclusion here.Additional InformationUS work authorization is a precondition of employment. The company will not consider candidates who require sponsorship for a work-authorized visa, now or in the future.Company relocation benefits will not be provided for this position. For this position, you must reside in or within commuting distance to Nashville, TN .#LI-PH1It is the policy of Philips to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, ethnicity, religion, gender, pregnancy/childbirth, age, national origin, sexual orientation, gender identity or expression, disability or perceived disability, genetic information, citizenship, veteran or military status or a person’s relationship or association with a protected veteran, including spouses and other family members, marital or domestic partner status, or any other category protected by federal, state and/or local laws.As an equal opportunity employer, Philips is committed to a diverse workforce. In order to ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veterans' Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants that require accommodation in the job application process may contact 888-367-7223, option 5, for assistance.Equal Employment and Opportunity Employer/Disabled/Veteran
