Job SummaryWe are seeking a friendly and motivated Customer Service Agent to assist customers, identify their needs, and recommend products or services that provide value. This role combines customer service, relationship-building, and sales support in a professional, team-oriented environment.ResponsibilitiesEngage with customers and provide friendly, professional assistance.Identify customer needs and recommend appropriate products or services.Present product and service information clearly.Identify sales opportunities during customer interactions.Follow up with prospective and existing customers to support retention.Build positive customer relationships and encourage repeat business.Support promotional and customer acquisition activities.Maintain accurate customer records and interaction information.Collaborate with team members to achieve service and sales goals.Participate in ongoing training and professional development.
