Guest Room Attendant (GRA)

Guest Room Attendant (GRA)

02 Mar 2024
Tennessee, Nashville, 37201 Nashville USA

Guest Room Attendant (GRA)

To service and clean vacant or occupied guest rooms in accordance with Omni standards.Responsibilities

Respond to all guest requests appropriately.

Complete full service for assigned number of rooms within allotted time, 16-18 rooms per day.

Keep the supply cart neat and organized at all times.

Supply cart is kept in guest room with the door shut while room is being serviced.

Room Attendant sign must be placed on outside of guest door while room is being serviced.

Door stopper must be used when ever guest door is open.

Check all equipment prior to and after its use to ensure that it is in good working order

Remove room service tables and trays from guest rooms

Abide by the Lost and Found procedures to ensure safe return of guest belongings

When you need your dirty linen picked up by your Houseperson call Housekeeping Coordinator.

All guest rooms must be punched into the phone before and after cleaning.

Maintain guest hallways neat and free of linen at all times.

Knowledge of hotel, facilities and events.

All VIP rooms take priority and should be cleaned first

To ensure hotel, guest and associates are maintained in a safe and secure environment.


Able to maintain a 4-Diamond level of service.

Able to work with Management on special projects.

Attention to detail.

Maintain a professional business appearance, attitude, and performance.

Must be able to work a variety of shifts, including weekends and holidays.

Move, bend, lift, carry, push, pull, and place objects weighing up to 50 pounds without assistance.

Stand or walk for an extended period or for an entire work shift.

Requires repetitive motion of arms, hands, and back.

Omni Hotels and Resorts is an equal opportunity employer. The EEO is the Law poster and its supplement are available using the following links:EEOC is the Law Poster{rel="noopener" target="blank"}and the following link is theOFCCP's Pay Transparency Nondiscrimination policy statement{rel="noopener" target="blank"}

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