DescriptionIntroductionAre you looking for a work environment where diversity and inclusion thrive? Submit your application for our High Availability Analyst opening with HCA Healthcare today and find out what it truly means to be a part of the HCA Healthcare team.BenefitsHCA Healthcare, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:
Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation.
Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.
Free counseling services and resources for emotional, physical and financial wellbeing
401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)
Employee Stock Purchase Plan with 10% off HCA Healthcare stock
Family support through fertility and family building benefits with Progyny and adoption assistance.
Referral services for child, elder and pet care, home and auto repair, event planning and more
Consumer discounts through Abenity and Consumer Discounts
Retirement readiness, rollover assistance services and preferred banking partnerships
Education assistance (tuition, student loan, certification support, dependent scholarships)
Colleague recognition program
Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence)
Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.
Learn more about Employee Benefits (https://careers.hcahealthcare.com/pages/employee-benefits-and-rewards)Note: Eligibility for benefits may vary by location.We are seeking a High Availability Analyst for our team to ensure that we continue to provide all patients with high quality, efficient care. Did you get into our industry for these reasons? We are an amazing team that works hard to support each other and are seeking a phenomenal addition like you who feels patient care is as meaningful as we do. We want you to apply!Job Summary and QualificationsJOB SUMMARYHCA IT&S High Availability Analyst will be responsible for assisting the HA and LC teams in ensuring all critical systems/applications across the Enterprise conform to the High Availability and Lifecycle Standards. This individual will assist with the implementation of the HA/LC programs. They will also ensure critical applications/systems and supporting infrastructure adhere to HA/LC Program requirements where applicable.GENERAL RESPONSIBILITIES Advocate the High Availability (HA) and Lifecycle (LC) programs across the enterprise Assist in the definition HA/LC Standard processes, assessments, metrics, and other definitions Maintain measurable KPI’s for the HA applications and LC program Track to completion all program action items Evaluate new applications to determine HA/LC criteria Schedule HA Assessments, SRE Table Tops, Vendor assessments, etc and associated logistics (facilitators, meeting rooms, etc.) Participate in the effort to evaluate, own, and implement HA/LC program toolsKNOWLEDGE, SKILLS, & ABILITIES Decision Making/Critical Thinking – addresses conditions that may cause problems to recur in the future, not just the immediate instance; actively seeks data from a variety of sources; analyzes and finds alternatives to ineffective processes; integrates information to detect trends, associations and cause and effect relationships Communication - communicates clearly and concisely, verbally and in writing. This includes utilizing proper punctuation, correct spelling and the ability to transcribe accurately. Customer orientation - establishes and maintains long-term customer relationships, building trust and respect by consistently meeting and exceeding expectations Interpersonal skills - able to work effectively with other employees, patients and external parties PC skills - demonstrates proficiency in Microsoft Office applications and others as required Sharepoint administration skills Policies & Procedures - demonstrates knowledge and understanding of organizational policies, procedures and systems Basic skills - organizes, performs, and tracks multiple tasks accurately in short timeframes; works quickly and accurately in a fast-paced environment while managing multiple demands; works both independently and collaboratively as a team player; adaptability; analytical and problem-solving skills; performs basic mathematical calculations; attention to detail; balances and reconciles figures; uses proper punctuation and spelling; transcribes accurately. Ability to work in a dynamic, changing environment with the ability to pivot priorities.EDUCATIONBachelor’s degree preferredEXPERIENCEUp to 1 year of experience requiredOTHER/SPECIAL QUALIFICATIONS Proficient with MS Work, Excel, and Powerpoint required Lean Six Sigma Certification preferred, but not required ITIL Framework understanding preferred Work knowledge of project management frameworksPHYSICAL DEMANDS/WORKING CONDITIONS Local travel required between facilities within Nashville, TN Corporate campus environments Periods of prolonged sitting may occur Periods of prolonged facilitation may occurHCA Healthcare has been recognized as one of the World's Most Ethical Companies® by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses."Across HCA Healthcare’s more than 2,000 sites of care, our nurses and colleagues have a positive impact on patients, communities and healthcare.Together, we uplift and elevate our purpose to give people a healthier tomorrow."- Jane Englebright, PhD, RN CENP, FAANSenior Vice President and Chief Nursing ExecutiveIf you find this opportunity compelling, we encourage you to apply for our High Availability Analyst opening. We promptly review all applications. Highly qualified candidates will be directly contacted by a member of our team. We are interviewing apply today!We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
