Senior Consultant - CBO - Ops Transformation, Process Mining

Senior Consultant - CBO - Ops Transformation, Process Mining

01 Sep 2023
Tennessee, Nashville, 37201 Nashville USA

Senior Consultant - CBO - Ops Transformation, Process Mining

Senior Consultant, Process Mining, Operations TransformationDeloitte's Process Bionics practice is designed to orchestrate innovative and high return process transformation. Process Bionics combines unparalleled sector experience with a proven set of modern methodologies, powerful and differentiated tools and assets to create an integrated solution to help clients identify significant process improvement opportunities.Work you'll doSenior Consultants perform detailed quantitative and qualitative analysis work associated with developing meaningful insights to address client's biggest challenges around cost management, operational efficiencies, and improved competitiveness. Senior Consultants will be trained on next-gen technology solutions to perform their work. Responsibilities typical of a Senior Consultant on one of these projects could include:

Conducting process mining using data-driven, automated and visual tools

Extracting and transforming data from various ERP and custom applications to load them into process mining data models

Identifying process inefficiencies, pain points and business challenges to develop and test hypothesis and build strategic insights

Translating customers' strategic objectives into high-impact process mining use cases to demonstrate value and drive new opportunities

Analyzing process cycle times and control adherence to identify trends and process variations and highlight opportunities for improvement

Drawing conclusions, and developing pertinent and insightful recommendations (e.g., automation, outsourcing)

Establishing a working relationship with business stakeholders and presenting recommendations to client executive teams

Contributing towards driving significant business outcomes including ROI and cost reduction for clients by leveraging the insights uncovered through process mining and process improvement tools

Performing as a Subject Matter Expert (SME) with strong working knowledge of business processes, leading capabilities, practices and tools.

Providing project management support across the end-to-end lifecycle of an engagement

Working in a global delivery model with cross-functional and cross-geographical teams

Leading a team of 2-5 junior resources to drive consulting engagement and address a specific client problem or issue

Gaining domain knowledge, and contributing to developing "thought ware" and trainings to upskill staff and client apprentices

Operations Transformation TeamOur Operations Transformation team focuses on transforming our clients' core business operations. We advise, design, implement, and deploy innovative and technology enabled solutions focused on "heart of the business" issues in specific sectors including Health Care, Banking & Securities, Insurance, and Energy & Resources. Our Market Offerings include Operating Model Transformation and Process Bionics.Our clients seek a fresh perspective on how to create a flexible, innovative business model supported by a strong operations foundation. Professionals will use their deep sector knowledge and technical business operations consulting experience to take a more strategic view of our clients' priorities, helping them to prepare for growth, embrace the digital agenda and maximize operational efficiency.QualificationsRequired Experience

Bachelor's degree from accredited university with strong undergraduate academic record

4+ years of professional experience in consulting or industry

Minimum of 2 years' experience in process mining

2+ years of experience with process mining tools, e.g.: Celonis, UiPath Process Mining/Process Gold, Signavio, ABBYY Timeline

2+ years of experience with various process capabilities such as process mapping, process transformation and process sustainability

Travel up to 50%

Limited immigration sponsorship available

Preferred Experience

Working knowledge/understanding of databases, ETL, SQL and PQL skills required to deliver process mining projects

Demonstrated consistent career progression with increasing levels of responsibility

Ability to build consensus and foster change in a client business setting with executive level stakeholders

Commitment to personal and professional growth

Sense of responsibility to self, team, and client

Outstanding integrity, initiative, creativity, and passion

Certifications in process mining e.g., Celonis Data Engineer, Celonis Analyst are a plus

Desktop activity or task mining experience

Understanding of how BPM and BI tools operate and a demonstrable experience of various tools within this area (e.g., Minitab, PowerBI, Cognos BI, Tableau, QlikView, etc.)

Project management experience preferred.

Lean Six Sigma Certification preferred

Broad knowledge of ERP systems

Excellent undergraduate academic record (GPA 3.5+) or an equivalent master's degree record

Clear and concise communication - conduct client interviews, participate in workshops/trainings and present recommendations

Good client presence - interact and build relationships with clients/ senior stakeholders and other team members

Analytical Thinking - ability to perform detailed, quantitative analysis and research (primary and secondary). Synthesize and present insights and recommendations from data

Logical structuring - structured approach to problem solving and ability to perform root cause analysis of client problems

Competent in Microsoft Visio, Excel, and PowerPoint

Ability to work in an ambiguous environment

The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $137,700-$229,500.

You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.

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