DescriptionAmazon is looking for a Senior Program Manager to own strategic, tactical, cross-functional, and technology projects and programs within Amazon Transportation Services. In this role, you will be scoping and creating project plans, developing processes, coordinating and driving execution, and communicating to senior management on status, risks and process/product changes.By leveraging data, tools, and innovative mechanisms, you will create a long-term vision and implement scalable strategies to optimize operations and bridge the gap between teams. We are looking for a highly analytical and customer-focused leader who thrives in a fast-paced environment and has a proven track record of delivering results. Join us and be part of our mission to exceed customer expectations and shape the future of transportation.Key job responsibilities Manage new and existing programs, successfully delivering difficult projects and goals across multiple organizations Work directly with external providers, customers, and partner teams to craft and deliver scalable solutions Partner with other program managers to secure resources, scope efforts, set project priorities and milestones and drive delivery Own program communication, accelerating progress by driving crisp and timely decisions, clearing blockers (e.g., path to green), escalating as appropriate Influence design and development of strategic processes Work with program managers and business leaders to communicate and impact critical business initiatives Develop, implement, and govern KPI reporting for a portfolio of programs, providing visibility to the milestones, and performance across all projects and using this data to drive/influence business decisions Engage other Amazon business units globally to share best practices and improve end to end outcomes for Amazon customers Manage post-launch support plans and look for opportunities to improve program quality and operational excellenceBasic Qualifications
Bachelor's degree
5+ years of program or project management experience
Experience using data and metrics to determine and drive improvements
Experience owning program strategy, end to end delivery, and communicating results to senior leadership
Preferred Qualifications
2+ years of driving process improvements experience
Master's degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related field
Quantitative experience with process overhaul, cross-functional management, and lean six sigma fundamental usage.
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $92,500/year in our lowest geographic market up to $185,000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.
