DescriptionIntroductionThe Ambulatory EHR Education team is responsible for the development and deployment of the enterprise virtual implementation training standards of all Electronic Health Record (EHR) programs across the enterprise. This team develops, deploys, implements and evaluates education on eClinicalWorks, Experity, Epic, Meditech, and Cerner functionality from initiation of pilot through enterprise rollout. Additionally, the team acts as enterprise subject matter experts to development and deploy both clinical and non-clinical best practice workflows, educational materials and trainings.Job Summary and Qualifications
Develop and deploy communication to AEHR, ITG support teams, division leadership and product teams across the enterprise regarding EHR enhancements and workflow changes
Consults with cross-functional teams to develop, deploy and implement enterprise training during conversions, updates, new functionality and upgrades for eClinicalWorks, Experity, Epic, Cerner, and Meditech
In depth knowledge of EHRs including eClinicalWorks, Experity, Epic, Cerner, and Meditech to provide educational instruction on clinical (Providers & MAs) & non-clinical (Pt Check-In/Out, End of Day Reporting) workflows and best practice
Set the standard for enterprise virtual implementation training requirements and evaluation during clinic adds, provider adds and conversions.
Develops and implements enterprise training initiatives for across ECW, Meditech, Experity, Cerner and Epic. Including: interactive course, videos, live training session and all associated logistics and documentation
Partner with AEHR, Payor Initiatives and ITG to develop, deploy and maintain the enterprise job aids and user guides for ECW, Meditech, Experity, Cerner and Epic
Partners with ITG, Clinical Application, and Solutions teams to identify critical issues, areas of improvement, and workflows applications when needed during enterprise education projects such as PSG standard EHRs training environments
Develops, deploys and implements accountability measures including reporting for meeting training standards and requirements to ensure the success of providers and clinic staff.
Thorough understanding of all roles in the clinical practice and their impact on documentation to develop, deploy and implement training standards.
Conducts regular detailed role appropriate training to end users (providers, clinical staff, ITG support staff and AEHR)
Stays abreast of current training and development tools, methodologies and practices; incorporates into PSG programs where appropriate.
Adheres to all HCA Healthcare and PSG policies, procedures and practices.
Performs other duties and special projects as assigned.
EDUCATION:
Bachelor’s degree required
Training & Development certification preferred
Ntrinsx Certification a plus
EXPERIENCE:
2+ years with clinical and non-clinical EHR training
2+ years with implementation of an electronic health record in a hospital or outpatient setting.
1+ years designing/ delivering training and support via virtual technology
1+ years creating and maintaining technical training documents and operating guides
2+ years Facilitating non EHR software training, such as communication/presenting skills/standard processes
Ability to present to executive leadership with elevated executive presence
Strong verbal & written communication skills
Strong creativity skills to design curriculum as needed and develop content that is effective for the learner, regardless of delivery modality and role in the enterprise
Ability to assess adult learning and development
Active listening and critical thinking skills to be able to communicate with providers, clinical staff and leadership
BenefitsHCA Healthcare offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:
Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation.
Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.
Free counseling services and resources for emotional, physical and financial wellbeing
401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)
Employee Stock Purchase Plan with 10% off HCA Healthcare stock
Family support through fertility and family building benefits with Progyny and adoption assistance.
Referral services for child, elder and pet care, home and auto repair, event planning and more
Consumer discounts through Abenity and Consumer Discounts
Retirement readiness, rollover assistance services and preferred banking partnerships
Education assistance (tuition, student loan, certification support, dependent scholarships)
Colleague recognition program
Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence)
Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.
Learn more about Employee Benefits (https://careers.hcahealthcare.com/pages/employee-benefits-and-rewards)Note: Eligibility for benefits may vary by location.Our teams are a committed, caring group of colleagues. Do you want to work as a(an) Sr EHR Analyst Education WFH where your passion for creating positive patient interactions is valued? If you are dedicated to caring for the well-being of others, this could be your next opportunity. We want your knowledge and expertise!Physician Services Group (https://careers.hcahealthcare.com/pages/physician-services) is skilled in physician employment, practice and urgent care operations. We are experts in hospitalist integration, and graduate medical education. We lead more than 1,300 physician practices and 170+ urgent care centers. We are HCA Healthcare’s graduate medical education leader. We provide direction for over 260 exceptional resident and fellowship programs. We focus on carrying out value-added solutions. These solutions help physicians deliver patient-centered healthcare. We support HCA Healthcare's commitment to the care and improvement of human life.HCA Healthcare has been recognized as one of the World’s Most Ethical Companies® by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses."Bricks and mortar do not make a hospital. People do."- Dr. Thomas Frist, Sr.HCA Healthcare Co-FounderIf you are looking for an opportunity that provides satisfaction and personal growth, we encourage you to apply for our Sr EHR Analyst Education WFH opening. We promptly review all applications. Highly qualified candidates will be contacted for interviews. Unlock the possibilities and apply today!We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
