Full-Time/Part-Time Office Managers for Immediate Hire at DRAKE MOTEL IN NASHVILLE, TN. Ideal candidates must be reliable, customer service oriented, professional and friendly.
ESSENTIAL DUTIES/RESPONSIBILITIES
Courteously answers inquiries and accepts reservations, both in person and by telephone, by accurately communicating hotel rates and information and by using suggestive selling techniques to sell room nights, increase occupancy and revenue.
Maintains good customer relations by keeping abreast of all in-house and area functions in order to answer questions and concerns with timely and knowledgeable responses, in person and on telephone.
Facilitates guest arrival (check-in) or departure (check-out) on a daily basis by following established manual and computer procedures.
Regularly calculates and/or posts monies, receipts, guest accounts and other forms of credit using accurate, proper cash handling methods and established procedures in order to present the customer with timely and precise hotel charges upon check-out and maintain accurate hotel records.
Maintains a friendly, cheerful and courteous demeanor at all times.
Performs other duties as assigned, requested or deemed necessary by management.
KNOWLEDGE & SKILLS:
Education: High School education or equivalent experience.
Experience: One full year minimum of customer service experience
Requires knowledge of and ability to operate a computer
PLEASE NOTE:
Competitive Pay
Full Time
TO APPLY:
Email resume, availability, and expected pay rate. You may also apply in person between the hours of 10am and 4pm at:
Drake Motel
420 Murfreesboro Pike
Nashville, Tn 37210
Shifts include a combination of Afternoon (3pm-11pm), and Night (11pm-7am). Candidate must be available during weekends and holidays. This is NOT a seasonal position! Full time, long term.
APPLICATIONS RECEIVED WITHOUT PAY RATE OR AVAILABILITY WILL NOT BE CONSIDERED
