Lieff Cabraser Heimann & Bernstein, LLP, a national leader in plaintiffs' class action and multi-plaintiff litigation, has an immediate opening onsite in Nashville for a highly motivated and proactive Office Assistant.
SUMMARY
The Office Assistant provides support to lawyers, paralegals and other office staff by performing a wide range of administrative tasks. Daily functions may include handling client calls, processing important documents, and operating office machinery such as copy machines, scanners, printers, etc.
ESSENTIAL DUTIES AND RESPONSIBILITIES including the following. Other duties may be assigned as necessary.
- Act as back-up to the Receptionist with call handling, screening and routing
- Responsible for checking the overnight voicemail box each morning and contacting existing and potential clients back in the same business day
- Open, sort and distribute incoming and interoffice mail
- Assist in processing express and overnight courier packs
- Operate office machines, such as photocopiers and scanners, facsimile machines, voicemail systems, and personal computers
- Assist with troubleshooting technical problems with copiers and facsimile machines
- Meters mail and packages for delivery to post office/mail box
- Fill supply requests
- Stock, organize and clean supply rooms
- Stock copy paper, letterhead, envelopes, etc., by each printing/satellite station
- Stock kitchen with drinks, snacks, fruit, paper products, etc. May also prepare conference rooms for meetings and events and perform light housekeeping duties such as filling and emptying dishwashers and tidying up kitchens and conference rooms
- Upon request, hand-deliver sensitive and confidential matter for attorneys
CUSTOMER SERVICE
- Responds to customer/client requests in a professional and timely manner
- Identifies and responds to customer/client issues/problems in a timely manner, and seeks feedback/follow-up as appropriate.
- Builds effective working relationships as appropriate.
FIRM KNOWLEDGE
- Demonstrates knowledge of the firm’s culture, practices, business and structure.
- Demonstrates knowledge and adherence to basic firm policies, procedures and processes.
INITIATIVE
- Takes initiative beyond routine responsibility.
- Seeks out and accepts new responsibilities.
- Seeks development opportunities to enhance skills.
ACCOUNTABILITY
- Owns mistakes and takes corrective action.
- Meets work deadlines as assigned.
- Meets Firm standards for attendance and punctuality.
WORK MANAGEMENT
- Works well independently and in a team environment.
- Demonstrates dedication to producing quality work product.
- Pays attention to detail when completing work assignments.-
- Organizes and prioritizes workload appropriately.
- Utilizes resources appropriately to complete work in the most efficient manner.
- Cooperates and demonstrates flexibility when facing change.
COMMUNICATION
- Interacts effectively and courteously, in person, by telephone, and in writing with attorneys, supervisors, co-workers and other business professionals.
- Proactively communicates the status of work.
- Understands the need to ask questions and seek guidance.
- Expresses thoughts clearly, accurately, and concisely, both verbally and in writing.
TEAMWORK
- Builds effective relationships with coworkers.
- Participates and contributes fully as a team member.
TECHNOLOGY
- Utilizes available technology to carry out job responsibilities.
- Determines most appropriate technology to accomplish a given task.
- Seeks ways to utilize technology to improve efficiency.
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. The requirements listed below are representative of the knowledge, skills, abilities and other characteristics required. -
- Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions
- Associate’s degree preferred but not required
- Must have basic word processing skills and the ability to operate office equipment
- Prior legal, office services and customer service experience preferred but not required
- Attention to detail and good organizational and analytical skills
- Flexible attitude and the ability to deal well with changing assignments and priorities
- Must be willing to work occasional overtime
- Ability to multi-task
- Professional appearance and demeanor
- Ability to handle, lift and move boxes containing legal business matter
HOURS
Shift hours are from 10:00am to 6:00 pm, Monday through Friday. Occasional overtime work may be required
LCHB offers an exciting opportunity for the career-minded individual and a competitive salary/benefits package. Resumes should be directed to: Human Resources Director, Lieff, Cabraser, Heimann & Bernstein, LLP, 275 Battery Street, 29th Floor, San Francisco, CA 94111. Fax to 415.956.1008 or email careers@lchb.com.
Lieff Cabraser Heimann & Bernstein, LLP is an Equal Opportunity Employer. We are committed to an environment of diversity and inclusion. For more information on our firm, please visit us at www.lieffcabraser.com.
