customer service representative.
smyrna , tennessee
posted today
job detailssummary
$18 - $20 per hour
temp to perm
high school
category office and administrative support occupations
referenceAB4667454
job detailsWe are seeking a reliable service coordinator for a position in Rutherford County. Corporate customer service is required in addition to at least one year in a fast-paced call center. Focus and dependability are necessary for this job. The ability to speak English and Spanish is a big plus but Spanish is not required. If you enjoy collaborating in a team environment, now.salary: $18 - $20 per hourshift: Firstwork hours: 8 AM - 5 PMeducation: High SchoolResponsibilities
Coordinate and schedule services per contract requirements
Answer inbound calls to assist customers with service requests
Perform outbound calls to customers, third party dealers and service providers to obtain authorization for service, verify warranty, billing and schedule service
Verify payment information, authorize credit cards, enter PO numbers into orders
Schedule and dispatch field techs to complete some service requests
Train new service coordinators
Run various customer reports
The essential functions of this role include:
working in a smoke free environment
Skills
Troubleshooting
Call Center Support
CRM
Corporate Customer Service (3 years of experience is required)
Calculations
Basic Excel
MS Office
Alpha numeric data entry
Qualifications
Years of experience: 3 years
Experience level: Experienced
Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).This posting is open for thirty (30) days.get in touchwe are here to help you with your questions.MCmelissa collignon
+1 615 893 3333 (tel:+1 615 893 3333)
melissa.collignon@randstadusa.com
