Our communities are home to hundreds of unique individuals. As a Leasing Specialist, you will be responsible for providing our residents with the best possible customer service while also helping others find their future home at University Edge in Johnson City, TN. Your friendly and approachable energy takes center stage in this role as you build connections within the community and beyond.
What You’ll Do
Hospitality: Be the go-to person for our residents and prospects. Whether you’re answering questions, helping with leases, assisting with work orders or a package, you’ll make sure everyone who contacts our office feels supported
Sales & Leasing: Show off our community! You’ll give tours, follow up with leads, and find creative ways to reach out to people looking for their next home, whether it’s online or out in the local area
Social Media Engagement: Help us stay connected with our residents through engaging posts on Instagram and Facebook. The goal is to create a consistent, locally relevant and engaging account that people can check for any milestones, updates or need-to-know info
Event Planning: Identify ways to partner with local businesses. Pop-ups and partnerships are popular with our resident base. Send personalized invites to our residents to bring awareness to the event and increase attendance. Help set up, host and take down the event.
Experience You Bring
Well developed customer service and communication skills.
Enthusiasm for our community and sales goals.
Knowledge of marketing tools such as Instagram, Canva, HeyMarket, etc.
Preferred experience in planning events and/or partnering with local businesses.
Working knowledge of software platforms such as Slack, Asana, Google Suite and more.
Degree or background in Sales, Marketing, Business, Communications, and/or Public Relations.
Benefits
Paid Time Off (PTO): Enjoy a minimum of 2 weeks (80 hours) of personal leave during your first year as a Full-Time team member. It’s your time to recharge and make memories. An additional 2 weeks (80 hours) of sick leave is also available to you each year.
Holidays Off: Celebrate life’s moments with 18 PAID holidays each year. Spend quality time with loved ones and savor those special moments. No PTO required.
Employer-Sponsored Health Insurance: PHILLIPS Management covers 100% of the monthly health insurance premiums for all full-time team members. Saving you $6,590 annually.
Retirement Planning: Take charge of your tomorrow and enroll in a SimpleIRA Plan. After 1 year PHILLIPS matches your eligible contributions up to 3% of your annual salary.
Rental Discount: Full-time Leasing Specialists living on property have access to a 50% rental discount.
Parental Leave: Both Maternity and Paternity Leave options available. Both fully paid!
This list is not comprehensive! If you are curious about what else we have to offer, feel free to ask during the interview process.
Who You Are
Ambitious: You embrace competition as a means for personal and professional growth, showing enthusiasm for a fast-paced environment. You consistently seek opportunities to outperform benchmarks and surpass goals.
Involved: You are engaged in your local community, consistently working to create partnerships and foster relationships. You can jump right into conversation and related to people on multiple levels.
Strong Communicator: You have strong interpersonal skills, work well within a team and have experience working with local businesses & university officials. You are able to clearly articulate policies, pricing, and other important details to a variety of people.
Emotionally Intelligent: You bring a high level of self-awareness, empathy, and interpersonal skills that make others feel welcome, comfortable and confident when interacting with our business.
Resilient: You have a track record of being able to adapt to and overcome challenges. When faced with an obstacle or stress, you are able to maintain composure and integrity.
Self-Starter: You demonstrate initiative and seek opportunities to grow your own skills. You’re able to see the big picture and understand your role and its importance in achieving our overall goal.
