As a Department Manager at H&M, you will spend 80% of your time where it all happens – on the shop floor.  You are responsible for supporting the sales & profit goals by setting a plan for your department to deliver the best customer experience in line with your store. You act in line with our values, always with the mindset of everyone is a leader no matter what your role is at H&M, what you do is as important as how you do it.A day in the life of a Department Manager at H&MResponsible for delivering exceptional customer servicePromoting our Hello Member program to drive engagement, creating meaningful relationships and providing customer insightCollaborate with the store Visual team to create an inspiring and exciting customer experienceTraining and developing your Sales Advisor team through promoting our feedback cultureActively promoting our sustainability vision to both your team and customers
