Working across both Reception and HousekeepingProvide personalised service and a memorable experience for our guests – every guest, every interaction, every day.Checking guests in and out Maintaining accurate guest accountsTaking bookings, providing helpful information & entering reservationsAnswering guests queries in a timely and efficient manner.Addressing guest requests and handling guest complaints in a positive manner.Working in Housekeeping, cleaning guests rooms and servicingStrong Attention to detail
