Vacancy expired!
We are seeking an ITIL Change Manager with the passion to bring an enduring positive impression into our operations and refine how processes and policies define our enablement culture. This is a great opportunity to join our team, don’t work in an internal IT Department, make the move to a prime service provider for Defence, where there are consistent opportunities to develop and scope to work on really interesting things.Duties Under the general direction of the team leader you will be tasked to:Apply Defence Change Management policy and process to support adoption of changes required by the DepartmentEnsure that all the activities designed to implement change are as per the standards, policies and proceduresConduct change impact analysis, assess readiness and identify key stakeholdersAuthorise to implement or reject changesCoordinate and conduct Change Advisory BoardMonitor and report on noncompliance with the Change Management Policy and ProcessConduct Post Change ReviewsDesign, development and management of knowledgebase articles and work instructionsDesign, development and delivery of training programsDrive the efficiency and effectiveness of the processes by implementing continuous improvement activitiesConsult and coach change requesters, coordinators, implementers and project teamsManage internal & external stakeholdersTrack and report issues & risksDefine and measure success metrics and monitor progress
