Technical Team Lead - Systems Support

Technical Team Lead - Systems Support

Vacancy expired!

Job Description

Reporting to the Service Delivery Manager, you will be responsible for managing a team of 8and providing technical leadership over the systems support engineering team whilst continuing to apply your technical expertise. This will also include:

• Maintaining knowledge of the global threat environment and proactively assessing risk and response strategies to potential emerging threats
• Being able to dynamically develop and deploy threat mitigation solutions and provide ongoing assessment of effectiveness
• Representing the organisation in providing solutions to difficult technical issues associated with specific projects
• Identifying and resolvingany customer identified issues in a consultative manner
• Contributingto IT Support process and policy development
• Ensuringadherence to processes by employees for IT Support
• Ensuringthe IT Support products and services provided to Programs are of the highest quality and satisfy all regulatory and technical requirements
• Carrying out complex systems engineering assignments requiring familiarity and expertise with a broad field of engineering and technical knowledge
• Creating, participatingin and responsibility for, project planning and estimating, status monitoring and reporting
• Participatingin technical and program reviews at varying levels with management and customers
• Providingtechnical solutions to a wide range of difficult problems. Ensuring solutions are imaginative, thorough, and practicable, and consistent with organization objectives

Qualifications

You may be a technical specialist looking to step into a team leadership role, or an experienced team leader looking to grow your experience. Your experience / qualifications will also include:

• Bachelor's Degree in Systems Engineering, Computer Science, Information Technology or related discipline
• Substantial professional experience (10 years) working in a senior role within an engineering or project environment - essential
• Capable of in-depth troubleshooting - essential
• Proven track record in building and supporting a Technical team
• Ability to develop a template approach for repeatable support requirements
• VMware technology stack expertise, Service Now, RHEL linux, Scripting (Pearl, powershell, solarwinds) - essential
• Backup and restore capability in AWS and ESX technology stack
• Route costing / load balancing capabilities
• SMS alerting software experience
• AWS API experience.

Additional Information

At Leidos you’ll enjoy 12 weeks’ paid parental leave as a primary carer, flexible work practices, discounted health insurance, novated leasing, RDO program and more. Foster your career through complete access to learning and development and mentoring opportunities, we have a strong track record of internal promotion and career transitions.