As an IT Support Engineer, you will be responsible for the installation and configuration of hardware and software, acting as an escalation point to our Service Desk and working with our third line teams when required.You will provide support to the Business and work closely with other teams within IT Services to ensure all services are delivered within set targets and to the agreed standards. Your primary focus will be to support the Darwin Office function alongside providing support where required to other locations across our international sites.The day-to-day work is interesting, challenging and fast paced amidst a hardworking and delivery focused company ethos. We hire people with a broad set of technical skills who are ready to tackle some of technology’s greatest challenges.We are a 24-hour business, and our wider IT Support team always provides onsite support to employees. The role is part of our core Darwin team, and you will be required to work on a shift pattern covering support hours between 08:00 and 17:30 (Mon – Sun).