IT Procurement and Helpdesk Assistant

IT Procurement and Helpdesk Assistant

25 Jul 2025
Territories, Kualalumpur 00000 Kualalumpur USA

IT Procurement and Helpdesk Assistant

We are looking for a procurement administrator to join a global IT & procurement team. Working on a rotating shift across Asia and Australia, the role will be split between managing procurement issues for IT and telephony from inception to delivery, and monitoring incoming IT requests ensuring they are passed to the correct team to resolve.Managing and processing all procurement related requests including raising purchase orders, receipting and invoice checking Liaising with suppliers to ensure costs and services are in line with contractual agreements.Managing and processing all procurement related requests including raising purchase orders, receipting and invoice checkingLiaising with suppliers to ensure costs and services are in line with contractual agreements.Liaising with mobile service provider regarding connections/disconnections, data usage etc.Liaising with telephony provider and business for any work required on local office telephony system including management of extension numbersRaising, logging and allocation of support calls onto the IT Help Desk from calls received into the central email system, in person or by phoneUpdating the IT asset database (hardware and software)Working within a streamlined globally distributed IT team providing all levels of 1st line support (creating new users, processing leavers, password resets, modifying mail/security group membership, FTP site administration)Updating of process and procedures documentationLiaise with the Business and build positive working relationshipsAdditional responsibilities will at times include:To monitor alerts and raise preventative maintenance calls with other members of the Global IT TeamAssisting with first line IT requests

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