Role Overview As Senior Product Manager for Platform, your main focus is making Mudah’s teams more productive. You will own the internal tools that sales, customer support, operations and moderation teams use every day, and you will use AI to rethink how that work gets done.Most of your time (around 70%) will go to internal tools and AI-based productivity. The rest covers two adjacent areas: keeping Mudah’s payments reliable and trusted, and leading platform-wide integrations, including with Carousell Group, so we can share capabilities and scale efficiently.What You’ll DoMake Teams More Productive: Define and deliver the roadmap for internal tools used by sales, customer support, operations and moderation teams, with a focus on efficiency, accuracy and ease of use. Identify high-effort, repetitive workflows and replace or augment them with AI solutions such as automation, AI agents, copilots and smart assistants, measuring impact in time saved, cost reduced and quality improved.Strengthen Platform Foundations: Keep Mudah’s checkout and billing for paid products reliable and compliant, working with finance and payment providers on improvements. Drive integrations across Mudah’s systems, third-party services and Carousell Group, so we reuse shared capabilities instead of building them twice.
