The Territory Manager is responsible for the performance on the assign territories as well as account management for their regions. Should have a clear mapping of all the operators in their territories, help develop a strategy to position the group brands widely and help achieve strategic beneficial partnerships. Must also be on top of regulations and regulatory requirements. Plan and strategize a Territory Roadmap in order to help establish the Group's presence in the market;Feedback into the business regarding the needs of the clients / territory;Perform cost analysis and ROI based on compliance entry, marketing events and product development to aid the success of a new market entry;Working alongside the sales and compliance teams to optimize business development in each market;Working with the BI team in order to provide QBRs and market analysis;Contribute to the marketing roadmap based on the territory landscape;Liaising with in-house resources and operators to undertake promotional fulfilment and analysis of campaigns and marketing initiatives;Keeping close track on the performance of promotional campaigns to identify problems or issues that may arise;Working closely with the Marketing Department to optimize strategy and ensure KPI targets are met;Representing the entire range of the Company's products;Distributing and presenting information to customers about upcoming game releases and opportunities;Establishing and maintaining effective key account relationships;Acting as intermediary between internal departments and customers;Acting as escalation point for customers for any issues, and drive resolution action;Providing root-cause analysis, driving continuous improvement and execution of solutions;Proactively assessing, clarifying, and validating customer needs on an ongoing basis;Ensuring the timely and successful delivery of Company solutions according to customers' needs and objectives;The Consultant is responsible for proper, high quality and timely execution of his consulting obligations.
