Animal Referral Hospital Canberra is seeking an experienced and highly capable Hospital Manager to lead the operational management of one of the region’s busiest specialist and emergency veterinary hospitals.ARH Canberra provides 24/7 emergency and specialist veterinary care across emergency, medicine, surgery and critical care. Our hospital is supported by a highly skilled team of specialists, emergency veterinarians, nurses and support staff committed to delivering exceptional patient care.We are looking for a practical, people-focused leader who can support our clinical teams, ensure the hospital runs smoothly day-to-day, and help drive a positive, collaborative culture.This is a hands-on leadership role suited to someone who enjoys working closely with clinical teams while managing the operational complexity of a busy hospital environment.About the RoleThe Hospital Manager is responsible for the overall operational leadership of the hospital, ensuring the team is supported, systems run efficiently, and patients receive outstanding care.Working closely with the Business Manager, clinical leadership team and Greencross support teams, the Hospital Manager will oversee staffing, workflow, service delivery, and operational performance.Key responsibilities include: Leading and supporting nursing, clinical, reception and support teams
Managing day-to-day hospital operations and patient flow
Workforce planning, rostering and staffing sustainability
Supporting a safe, positive and collaborative workplace culture
Ensuring efficient clinical workflow between emergency and referral services
Supporting performance management, training and staff development
Driving service improvements and operational efficiencies
Maintaining high standards of patient care and client experience
Working with the leadership team on operational planning and hospital initiativesAbout YouWe are looking for someone who is calm under pressure, highly organised, and comfortable leading teams in a fast-paced clinical environment.You will likely have experience managing complex healthcare or veterinary environments, with a strong focus on people leadership and operational performance.Ideal experience includes: Previous experience managing a veterinary hospital, medical clinic, or healthcare facility (desirable)
Strong leadership and team development skills
Experience managing rostering, staffing and workforce planning
Ability to manage competing priorities in a busy hospital environment
Strong communication and conflict resolution skills
Experience improving processes and operational workflows
Financial and operational awarenessVeterinary and/or Human industry experience is highly desirable, but not essential for the right candidate with relevant healthcare or hospital leadership experience.Why Join ARH Canberra? Work alongside highly respected specialists and emergency clinicians
Be part of a collaborative leadership team
Opportunity to shape and improve how a busy referral hospital operates
Access to Greencross professional development and leadership support
Competitive salary packageMost importantly, you will play a key role in supporting a team that saves animal lives every day.ApplyIf you are a motivated leader who enjoys working with passionate clinical teams and making complex environments run smoothly, we would love to hear from you. Apply with your CV outlining your experience in hospital or healthcare
