Accounting team and help support our invoicing and collections processes. The role will be an integral part of our Revenue Accounting team, helping us deliver a first class invoicing experience to our customers.
What you'll be doing:
Collaborate with Sales, Customer Success, RevOps and Legal teams in relation to newly executed contracts and billing terms
Maintain customer records and collaborate with implementation teams to identify proper billing contact information when new customers onboard
Prepare customer invoices and own collection processes for open customer accounts
Assist with cash posting for and payment application to open customer balances
Maintain aged receivables balances, supporting resolution of open items
Address customer inquiries and concerns regarding invoices, payments, and account balances
Support with internal and external audit requests