Operations Manager

Operations Manager

09 Oct 2024
Territories, U.S. virgin islands, 00801 U.S. virgin islands USA

Operations Manager

Busy service business looking for an experienced professional to manage work loads, customers and orders.

Communicate with customers, staff, and vendors

Organize and dispatch service technicians

Manage parts orders and shipments

Maintain database and calendar of parts and work to be performed

Billing customers and accounts receivable collection

Work closely with management and customers to ensure deadlines and priorities are met daily

Maintain detailed schedule and oversee operations for 6-8 technicians

Order parts required for different jobs – liaising with different vendors

Work closely with suppliers to order parts and equipment and manage any warranty claims

Prepare purchase and sales orders, customer quotes and invoices

Working closely with customers to respond to requests for service or parts by scheduling services or ordering parts.

Oversee inventory – managing receiving new deliveries and ensuring company maintains consistent stock of all supplies

Required skills and qualifications

Two or more years of proven success in an operations and service management role

Experience managing a team and scheduling

Strong skills Quickbooks or related software

Experience in accounts receivable and customer databases

Knowledge of business productivity software and an aptitude for learning new applications

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