Customer Support - Billing Specialist

Customer Support - Billing Specialist

05 Sep 2024
Texas, Austin, 73301 Austin USA

Customer Support - Billing Specialist

Customer Support - Billing Specialist

Start ASAP

Temporary project (7-9 months)

Monday through Friday

8:00 am to 5:00 pm

$22-23 hour DOE

We offer medical benefits

Key Responsibilities include:

Respond to telephone, mail or fax requests information on subscriptions; provide billing information, pricing, and assist customers with needs.

Input and maintain customer order information; prints reports.

Perform system inquiries regarding subscriptions.

Generate support, correct billing discrepancies; resolves incorrect term and condition issues with customers.

Skills and Knowledge:

Excellent excel skills, including basic formula functions, pivot tables, & Vlookups.

Attention to detail, they will be working with different departments and multitasking.

Good time management and prioritization skills

Adaptable

Self-starter

AR accounting with recurring revenue is a plus

Sales Force experience is a plus

Customer service experience is required

Basic Math skills required

Good interpersonal skills, oral and written communication skills

To apply, please email resume to yoany.torres@lkjordan.com for immediate consideration

Or call me at 512-342-0302

L.K. Jordan & Associates is an equal opportunity employer

Job Details

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