Vacancy expired!
Diagnosis and Repair Service Advisor Compensation:
Commission based
Training pay of $5k/month for the first 8 weeks
This is approximately 53 hours a week
Expected salary of $90k +/- $20k
Depends on experience and how hard you're willing to work!Maintenance Advisor Compensation:
Commission based
Training pay of $3.5k/month for the first 8 weeks
This is approximately 55 hours a week
Expected salary of $90k +/- $10k
Dependent on experienceNO ADVISOR EXPERIENCE IS REQUIRED!
The Service Advisor is the primary liaison between the Service Department and it's customers. Service Advisors are responsible for assisting their customers with service and maintenance needs, and assuring the customers continued satisfaction with their Honda vehicles and the dealership. Our Service Advisor should be passionate about customer service and enjoy interacting with people throughout the working day.The primary duties and responsibilities of the Service Advisor include but not limited to:
Greeting customers promptly on the service drive and in the lobby
Obtaining accurate customer and vehicle information
Reviewing vehicle repair history
Clearly report all vehicle symptoms as described by the customer
Determine and recommend needed maintenance
Prepare a complete and accurate estimate of cost for labor and parts
Establishing a method of payment
Explaining all completed work and charges to customers
Monitoring the progress of each vehicle throughout the day and updating customers regularly
Answering customer's phone calls, emails with the highest level of response and attentionQualifications:
Professional appearance and demeanor at all times
Punctuality in reporting to work
Basic product knowledge
Comfortable being on your feet all day
Ready to put in long hours (53-55 hours a week)
Adaptive to change
Driven in sales AND customer satisfaction
Communication skills in person, in writing, and over the telephone (ability to assist the customer in expressing all service needs and writing down those needs in a way that is acceptable to the customer and understandable to the Technicians)Required license or certification:
Must have valid driver's license with clean driving record.
Please apply here.
The Continental Automotive Group is an equal opportunity employer and a drug free workplace.All Continental Automotive Group Full-Time Employees Receive:
Employer Paid Dental Insurance
Employer Paid Life Insurance
Employer Paid Medical Insurance
Employer Paid Health Savings Account Contribution
Employer Paid Wellness Clinic
Employer Paid Flu Vaccinations Every Fall
Employer Percentage Matching for 401k
14 Paid Time Off Vacation Days/Year (1-9 years)
19 Paid Time Off Vacation Days/Year (10+ years)
Annual Christmas Bonus Based on Tenure
Annual Christmas Party
Annual Employee Appreciation Dinner
Employee Vehicle Purchase Program
Employee Discounts on Vacation Rental Cars, Collision Repair, Parts, and Service
Holidays: Thanksgiving, Christmas & New Years
Employer Paid Lunches Every Saturday
Employer Paid Lunches/Dinners Special Occasions (Blood Drives, Birthdays, Awards, etc.)
Access to In-House Insurance Agency
Access to In-House Marketing Agency
Voluntary Life Term and Whole Insurance
Voluntary AFLAC Supplemental Coverages
$200 Donation to Charity of Your Choice with ApprovalWe strive to take excellent care of our employees, so that they will strive to take excellent care of our clients!AG is committed to compliance with the American Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 220-0988.
