Remote Customer Service Representative

Remote Customer Service Representative

30 Mar 2025
Texas, Austin, 73301 Austin USA

Remote Customer Service Representative

About Us:

We’re a fast-growing company that values great customer service and a positive work culture. If you’re an enthusiastic problem-solver who thrives in a fast-paced, supportive environment, we’d love to meet you!

This is a fully remote position offering flexible hours, paid training, and opportunities for growth. You’ll be the first point of contact for our customers—helping with inquiries, resolving issues, and ensuring customer satisfaction.

What You’ll Do:

✅ Assist customers via phone, email, and chat

✅ Provide accurate information about our products & services

✅ Help customers understand their benefit packages

✅ Maintain a professional & positive attitude

✅ Keep detailed records of customer interactions

✅ Meet performance targets & strive for customer satisfaction

What We’re Looking For:

️ Customer service experience is a plus (we provide training!)

️ Strong communication skills (written & verbal)

️ Problem-solving & multitasking abilities

️ Comfortable working with computer systems & CRM tools

️ A reliable internet connection & quiet workspace

️ High school diploma or equivalent (some college is a plus)

Why You’ll Love Working Here:

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