Senior Technician

Senior Technician

14 May 2022
Texas, Austin, 78716 Austin USA

Senior Technician

Job Title: Senior Technician

FLSA Status: Non-Exempt

Department: Field Operations

Reports to: Manager, Measurement and Automation


Provide direct, technical field support to the contract fleet, engineering, manufacturing and OEM customers. Troubleshoot, diagnose and repair complex systems in a cost-efficient manner. Conduct crew training on machine maintenance and repair tasks. Assist with new design implementation and testing and advise on performance and improvement ideas.



  • Demonstrate individual discretion in decision-making when advising customers on equipment maintenance, repair and warranty claim matters. Define criteria for the safe operation of equipment.
  • Contribute to building excellent company/customer working relationships.


  • Lead up to 6 people to safely complete upgrade and overhaul projects involving electrical, electronic and fluid power tasks. Provide work direction to operators in conducting technical repairs.
  • Assist, train, and observe Field Technician performance for use in evaluations as related to job performance.
  • Schedule machine Technician visits using EAM work order system or by using a generated Technician list from machine managers.

Operational Excellence

  • Apply advanced knowledge of (Programmable Logic Controllers) and HMI (Human Machine Interface) software to troubleshoot equipment and software problems to ensure maximum productivity and safe operation of specialized railroad equipment.
  • Troubleshoot, diagnose and repair problems with machine control systems that include device level networks. Demonstrated experience with one or more of the following disciplines: fluid power including pneumatic brake systems and hydraulic traction systems: 480 Volt AC, 3 phase power distribution: SCR drives and 600VDC tractions motors: AC traction systems: diesel mechanics, including networking of multiple diesel generator units: hardware and software repair of PLC and PC systems: non-contact laser optic measurement and digital video & audio systems.
  • Utilize technical knowledge to troubleshoot communication networks such as Ethernet TCP/IP, Modbus, and RSNetworx for DeviceNet to assist in reducing equipment downtime.

  • Responsible for diagnosing problems, ordering parts, minimizing re-work, proper use and care of tools and equipment, on-the-job safety practices, and proper job documentation including technical report writing.
  • Analyze electrical schematics, diagrams and drawings to service equipment and interpret system performance to identify, recommend, and implement design changes and modifications that reduce life-cycle costs, improve machine productivity, and/or enhance safety of personnel or the environment.
  • Design, develop, and deliver both classroom and on-the-job training for internal and external customers that incorporate electronic media presentations and hands-on simulations. Assist engineering and technical writing departments to develop and edit technical work instructions, including Lock Out Tag Out documents.
  • Has the ability and desire to approach technical education as a life-long process in to stay current in the field including Power and Control technology and maintain a high level of job performance.


  • Adaptability
  • Building Customer Loyalty
  • Building Strategic Work Relationships
  • Building Trust
  • Coaching
  • Values Based


Education: Associates Degree in Automation, Robotics, Fluid Power, Electronics or similar


  • 3+ Years working experience troubleshoot electrical circuits and/or fluid power systems using schematics diagrams.
  • 2+ Years working experience troubleshooting PLC control systems including device level networks.

Licenses/Certifications: Maintain Railroad Certifications

Knowledge, Skills and Abilities:

  • Strong working knowledge in troubleshooting and repair of machine control systems
  • Be familiar with communication networks such as Ethernet TCP/IP, Modbus, RSNetworx for ControlNet and RSNetworx for DeviceNet.
  • Strong computer and computer applications such as, Excel, Word and PowerPoint.
  • Ability to maintain a flexible travel calendar.


Education: Bachelor’s Degree in electrical or mechanical engineering


  • 2+ Years with Rockwell Automation PLC’s, DeviceNet and RSNetworx.
  • 1+ Years of software programming with C#, HTML, Java Script or ladder logic.


The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the role. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Office deskwork, requiring sitting, walking, using phone & computer
  • May lift up to 30 lbs. occasionally
  • 70% or more travel including international
  • Can tolerate variable and sometimes challenging conditions during visits or inspections of company equipment in a railroad environment.

Loram is proud to be an Equal Opportunity Employer of Minorities, Females, Protected Veterans, and Individuals with Disabilities.

Rev; May 2022

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