El Monumento Bar Restaurant is seeking a skilled shift supervisor to join our team and help us create an awesome team and guest experience.
Daily, you will supervise employees during your shift and make sure that they complete their tasks and are motivated to work effectively. Such tasks include contributing to the production strategy by knowing the business goals and how to achieve them. You’ll also act as a reference point for employees and customers, ready to fix problems that occasionally arise.
As a shift supervisor you will overview the daily activities and how employees perform during their shift. You are responsible for maximizing customer satisfaction through handling requests or complaints. You will also oversee maintaining a tidy and organized workspace stocked with essential supplies, while ensuring that production or service runs smoothly.
Ultimately, you’ll help maintain our business reputation by ensuring daily duties are completed and goals are met.
Responsibilities
Manage daily schedules, employee shifts, and time-off requests
Assign duties to employees and oversee their progress
Ensure that daily sales/production goals are met
Count cash at the end of the shift and manage bank deposits
Provide guidance and feedback to employees when needed
Ensure industry rules and regulations are followed
Handle customer and employee complaints
Resolve conflicts between employees
Monitoring daily employee performance
Ensuring customer satisfaction
Managing employee schedules
Requirements and skills
Previous experience as a Shift Supervisor or similar role
Full understanding of industry safety standards
Comprehensive knowledge of basic software, such as Word and Excel
The ability to meet the physical demands of the job, such as standing up for long hours and lifting heavy loads
occasionally
Working well within a team
Ability to multitask
Leadership and conflict-management skills
Benefits
Structured and well- rounded training program – FOH/BOH
Continued career development and growth opportunities
Paid Vacation
Meal plan
Management referral bonus plan
Competitive pay
Applicants must have night, weekend & holiday availability.
Current hours of operation:
Sunday - Thursday 3pm-9pm
Friday - Saturday 3pm-10pm
Sunday Brunch 10am-2pm
Please apply in person at El Monumento 205 West 2nd Street Georgetown, TX 78626 Sunday-Thursday from 3:00-6:00 pm.
