PLEASE APPLY IN PERSON / (512) 506-8008
Act as a diagnostic technician to work on vehicle repairs, and procedures. Also, the master technician provides leadership and direction to other members of the service department.
All employees are expected to demonstrate core behaviors that help us provide the level of service that customers expect:
Key Competencies Descriptors
1. Drive Self-motivated to take action and to do more than what is expected in order to deliver excellent service.
2. Desire to Learn Actively seeks to build or acquire new knowledge in order to improve and develop skills.
3. Speed of Execution Carries out job duties in a manner that demonstrates ability to achieve the expected level of efficiency, quality, and customer service.
4. Detail Orientation Completes tasks accurately, thoroughly and with an eye toward quality, and in accordance with established processes and procedures.
5. Reliability Assumes personal responsibility for all aspects of work: quality, timeliness and
results; seeking to complete tasks with little oversight.
ESSENTIAL JOB FUNCTIONS
Diagnoses and repairs vehicles accurately and within a reasonable time frame and with a quality of work that
exceeds customer expectations.
Perform advanced removal and replacement, and diagnostic work accurately according to daily work orders as
received from any manager including: emission control systems; throttle body injection; electrical problems on
computerized vehicles; conditions between computer, ignition, and mechanical problems; anti-lock brake systems;
cruise control; all non-computerized accessories; drivability problems; on-board computer problems; import fuel
injection; import ignition on computerized vehicles; auto transmissions; computerized A/C systems; and four wheel
drive internal components.
Train members of the service department thoroughly in various vehicle maintenance and repair responsibilities.
Assist location managers with daily operation of the facility through pricing work orders, requisitioning parts, shop
organization and supervision of other members of the service department.
Knows, understands, and performs all duties of all Technician roles.
Observes and follows all necessary safety regulations when operating machinery, equipment and tools.
Perform work of other members of the service department if business necessitates.
Perform any other duties either necessary for customer service or perceived by or assigned to the job.
EQUIPMENT/TOOLS
Operates the following equipment acceptably and safely: diagnostic scan tool, DSO, smoke machine and all equipment
required to perform the jobs of other members of the service department.
Tools provided by the Company:
½” Air Impact Gun, flip sockets (standard & metric), valve stem puller, hubcap hammer, air gauge, tread depth gauge, safety
glasses, torque wrench, flat repair tools, wheel lock removal kit and wheel weight hammer/puller.
Tools provided by the Employee
Screw driver set (standard & Phillips), vise grips, pliers (standard & needle nose), pair channel locks, basic socket set
(standard & metric) ¼” driver and basic tool box to hold all of the above.
purchases and maintains the tools necessary to perform the various duties of the job
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform and enjoy each essential duty satisfactorily. The
requirements listed below are representative of the knowledge, skill, and/or ability required.
EDUCATION and/or EXPERIENCE
Minimum training required: Certified Master Technician
Advanced automotive maintenance, removal & replacement knowledge/skills
Advanced automotive diagnostic knowledge/skills.
ASE certifications: Suspension and Steering
Brakes
Heating & Air Conditioning
Refrigerant Recovery & Recycling
Engine Repair
Electrical/Electronic Systems
Engine Performance
Auto Advanced Engine Performance
Automatic Transmission/Transaxle
Manual Drive Train & Axels
LANGUAGE SKILLS
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of
organization.
MATHEMATICAL SKILLS and REASONING ABILITY
Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimals.
Ability to compute rate, ratio, percent and the ability to draw and interpret graphs.
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform
the essential functions of this job.
While performing the duties of this job, the employee is regularly required to work standing up, walk, use hands and fingers to
operate tools and equipment, and speak and listen, both over the phone and in person to customers and fellow employees, in
order to perform the above listed duties. The employee frequently is required to reach with hands and arms and stoop, kneel,
crouch or crawl. The employee is occasionally required to work in a seated position, climb or balance and taste or smell. The
employee must regularly lift and/or move up to 50 pounds, frequently lift and/or move up to 75-100 pounds, and occasionally
lift and/or move more than 100 pounds. Specific vision abilities required by this job include close vision, distance vision, color
vision, peripheral vision, depth perception and ability to adjust focus.
WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee
encounters while performing the essential functions of this job.
The employee regularly works 45-50 hours per week.
The employee regularly works Saturdays and occasionally works evenings.
Travel between locations is occasionally required.
While performing the duties of this job, the employee is regularly exposed to moving mechanical parts, fumes or airborne
particles and chemicals. The employee is frequently exposed to risk of electrical shock and vibration. The employee is
occasionally exposed to wet and/or humid conditions, outside weather conditions and combustibles. Fast paced working
environment. The noise level in the work environment is usually loud.
