We desire a High Vibe, team and health conscious, friendly-outlooked individual, with mad organization, people and tech savviness and skills. You must love people, multitasking and prioritizing projects, have a passion for customer service, have healthy ambition for the success of the practice and its practice members, the doctor(s) and yourself, and is a self starter that also follows directions and coaching well, that also possesses assertive leadership skills.
If you follow directions well, are a fast learner, a self-starter and are a take initiative type of person who believes in providing the best service though your position to serve our clients, you may be a perfect fit for the position. You will assist in a boutique style, spa wellness environment, that delivers high level, service oriented leading edge Chiropractic, Wellness Education, Special Events and nutrition supplementation to its practice members.
Employment position requires, but is not limited too, opening and closing the office Monday through Thursday. Receiving clients with a welcoming and warm demeanor with competent service with assertive leadership skills and direction. Knowledge and experience with Microsoft office applications. A knowledge and experience with Google drive and creating Google docs and daily printer operations. Duties also include procedures using merchant services gateways such as Cash Practice and other forms of office organization and patient scheduling such as Asana, Acuity Scheduling platform, EHR, Jane and basic supply ordering and managing inventory, creating and sending emails, and friendly and confident patient communications by text, email or phone. Simple traditional and computer file organization and light data entry. The office will be switching to EHR in the near future and having confidence and competence in set up assistance is essential and will put you at the top of our list. Enthusiastic and creative Social Media, (Facebook and Instagram) is weekly and Eventbrite knowhow is a must along with post and promotion creation. Knowing and navigating Canva is a plus for in-house flyer creation and promotions on social media. Please have a working knowledge of Apple products. Light office-keeping (organizing, dusting, vacuuming and keeping environment "fluffed" and welcoming), occasional office errand running and personal assisting. You are also welcome to WOW us with your experience, enthusiasm and skill set outside of these criteria. We are a cash practice and do not need assistance with insurance billing. Possible advancement in sales or clinical assessment assisting may be part of the position if there is promise shown and a strong sales sense or clinical testing aptitude is shown.
This is a also a Promotions Position. Invitation and communication and enrollment for in house classes, community dinners, encouraging reviews, referrals and calling patients and prospective patients to engage in our events is required and has a multitiered bonus structure for attendance and in practice member enrollment.
Casual professional office attire is required, along with a love of customer service and pride in a job well done. No torn jeans, miniskirts, old or worn out clothes. Uniforms will be considered after 90 days.
This is a part time position of 30 hrs/wk minimum Monday thru Thursday during patient hours, some Friday trainings or event promo or social creation and occasional extra hours on Saturday or weekend hours for special events or online or in house training. Travel for business training is included a few times a year on weekends and attendance is manditory. Bonus structure begins after 90 days with profit sharing and paid 2 week vacation after one year. Chiropractic, wellness care and wholesale nutrition products are included. You will have access to professional coaching for your position by our practice management coaching team to allow you to excel and be the best.
This is a supportive roll to the doctor/owner. Your job is to be the best Office Coordinator/ Practice Member Liaison so effectively that her role of helping and assisting our clients is effortless and easy and that she can be in flow with the care of the members. Keeping the doctor on time and on track during practice hours, for meetings and calls is appreciated.
Being a Team Player is tantamount to the success of the practice and team meetings are a part of the weekly roster. Scrips for phone and patient recruitment is provided for your benefit and mastery of your position. Weekly coaching calls are mandatory and part of the position for your success and the success of the practice and its members.
To be a part of this great leading edge company, you have to have a "above and beyond" attitude and have big big energy to bring to this position with the love of service and helping others.
This is an amazing career opportunity and a ground level position for you to grow and assist in the scale of a private high end holistic and natural healthcare practice. Grow your skills, and become a part of an expanding facility and team. This position has purpose and allows you to make an impact in the world.
Please continue if this opportunity excites you and you are ready!
1st step of the assistant interview:
This position may be for you if you are still reading and if you follow this next request. This is step number one of the interview process. Please email a "personal letter" only. You can have it as an attachment or in the body of the email. In your subject line please write "Office Assistant - Your First and Last Name" Please do not email your resume at this point. Yes, you read correctly, do not send your resume at this point.
Please WRITE A SHORT LETTER that include these 5 things:
1. How many years experience you have as a office assistant/ executive or personal assistant/ office manager and in what capacity?
2. What 3 words best describe who you are as a person? Why would you be the BEST Office Assistant/Patient Coordinator for the job?
3. On a scale of 1-10, how are you with time management, organizing priorities and creating a routine for yourself. How do you manage your time and tasks?
4. How many miles from Central Austin do you live? If you live more than 10 miles away, how do you feel about the commute? Do you have a car and cell phone? What's your cell phone number and email address?
5. If I was were to choose you, how soon are you available to start? Is part time (30 plus hours) with possible added hours appealing to you?
Your email/ letter should simply state (with the above guidelines) why you would be the best choice for the position and why you're excited about the position. Please, no stock letters to "Dear HR Director" they will be deleted and you won't be considered. If I feel like you're a good fit, you will hear from me (via phone and/or email) within a few days for Step #2 of the interview process.
Remember:
do not send your resume now.
"Office Assistant - Your First and Last Name" must be in the subject line if you want to be considered.
