Auto Finance Company is looking for an organized and proactive Claims and Insurance Administrator to join our Team. This role manages and coordinates all the different aspects of the Claims and Insurance Portfolio for the company. This is Not a Remote job. Applicant must come to an office on a daily basis.
Main Responsibilities for this Position:
Educate customers on the company's Insurance requirements and mandatory coverage
Responsible for maintaining all corresponding Insurance Policies up to date and organized on each account
Responsible for monitoring Insurance requirements on all active accounts
Coordinate, process, and settle accident claims following company policies
Process Insurance payments and comfortable managing confidential information
Resolve customer issues and complaints concerning Insurance billing or corresponding coverage
Prepare and update reports to management on policies status and current cancellations
Responsible for towing and transportation procedures with active accounts
Work closely with management on assigned Insurance reports
Handle other administrative duties assigned by management including and not limited to insurance portfolios and accident claims
Essential Skills needed for this Position:
Must be Organized and Detailed Oriented
Excellent written and verbal communication skills both in English and Spanish
Ability to multitask and adjustable to various situations
Ability to work in a fast-paced environment
Positive attitude and be a great team player
Our Requirements:
High School degree required
Experience as an Administrative Assistant or Insurance Associate (we also offer training)
Bilingual English and Spanish
Exceptional interpersonal skills with customers and colleagues
Proficient in Microsoft Office and eager to learn new software
Background check and Drug Testing Required
Work Schedule:
This is a full-time position. Monday through Friday 8:30 am – 5:30 pm. 1 Hr Lunch break.
Compensation and Benefits:
Pay will be commensurate with your experience and skill level. $21 - $22/Hr. Opportunity for growth. We offer paid Holidays, PTO after the first year, Health, Dental and Vision Insurance. Free lunch on Fridays.
