The Municipal Accounts Representative is responsible for the maintenance of municipal and governmental accounts by recording service changes, updates, cancellations and new set-ups. This position is responsible for escalating service and account issues and coordinating resolution with other departments. The municipal Accounts Representative also coordinates events, clean-ups, and other special services as needed. The Municipal Accounts Representative works closely with the Municipal Sales Reps, Operations teams, Date Management, Contract Administrator, and Account Processors to meet customer needs.
High School diploma or its equivalent;
One-year experience as a Customer Care Representative;
Payment processing experience;
Proficiency with Microsoft Office Suite - i.e. Word, Excel, or Outlook
Basic proficiency with software to process payments;
Basic math and cash handling skills;
Professional telephone and personal presence;
Strong verbal and written communication skills;
Detail oriented with strong work ethic and be willing to adapt to change;
Ability to follow instructions and work well with internal customers at all levels of the company;
Ability to work in a high-volume call center and respond to a variety of calls, and
Thorough understanding of the business.
Completion of some college
Previous experience managing contracts
Texas Disposal Systems is an Equal Employment Opportunity Employer.
To apply, please visit: https://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=c27c3b50-ee4c-4fb2-83f8-a67b15171229&ccId=19000101000001&lang=enUS&selectedMenuKey=CareerCenter&jobId=517944
