ServiceNow Solution Architect

ServiceNow Solution Architect

08 Apr 2021
Texas, Austin, 73301 Austin USA

ServiceNow Solution Architect

Job Type: W2 Contract

Location: REMOTE

Should be open to possible 80% travel to client sites

Please review key responsibilities and if you meet essential requirements send resume in Word format to

Pleas note, this is not a ServiceNow Admin, or pure Developer role

Key Responsibilities
Provide consultative leadership on how digital transformation and technology enablement can lead to improved performance
Interpret customer needs, presents design concepts, and effectively communicate with project teams
Leads pre-sales activities as ServiceNow ecosystem subject matter expert to propose innovative solutions aligned to desired customer outcomes.
Defines and authors deliverables. Delivers projects with approved methodology while adhering to margin, planning and SOW requirements.
Supervise staff and plan/assign work on project engagements involving multiple workstreams. Leads project quality assurance activities, including technical QA reviews.
Possible on-site travel for client engagement (up to 80%)

Essential Requirements
At least 5 years relevant experience delivering large scale ServiceNow engagements or complex IT engagements performing in a similar capacity
Certifications: ServiceNow System Administrator (current)
Be an experienced ServiceNow technical development consultant with knowledge in core platform functionality and one or more of the following products (ITSM/CSM, ITAM, ITBM, ITOM)
Excellent written and oral communication skills; writing and with conference-level presentation skills a plus, delivery to c-level
Self-motivation with ability to work in a virtual environment is a must
Collaborative working style with the ability to work cross-functionally to deliver exceptional client service
Experience in utilizing REST APIs within ServiceNow to connect to external tools
A degree, preferably in Computer Science, Information Systems Management, Engineering or similar discipline; supported by experience in a similar technical environment

Desirable Requirements
A talent for identifying and capitalizing on new revenue streams
A customer-focused approach to work, and the ability to translate often-complex requirements into decisive digital platform strategies
Analytical thinker and able to communicate and deliver insightful, practical and sustainable solutions
Creative, out of the box thinker
Certifications: ServiceNow Application Developer

EEO Employer

Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at or

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