Vacancy expired!
We are seeking a Sr Help Desk/Systems Support Specialist for a long-term project with our Austin, Texas based client. This position will be a key part of a long-term Support Teams efforts in providing telephone and desktop computer support to client end Users and client on site contractors.
This position must be on-site 100%-Remote is not an option.
Duties include:
- Provide on-site and remote technical support for customers, computers, mobile phones, and tablets
Required Skills
- Minimum 5 years experience in hands-on computer technical support
- Strong Windows, Microsoft Office Suite, and Office 365 troubleshooting experience
- Experience working in a fast-paced, matrix-managed environment with rapidly changing priorities
- Mature communication skills, strong personal discretion, and a genuine customer service orientation
- Ability to work and communicate with technical team members and end users via phone and in person.
