Position Overview: This is an entry level position. Assist customers both internal and external with various requests for security system programmingsupport. The following are tasks that the position is responsible for, but not limited to:Data entryIP addressing of cameras, intrusion, and access control devicesSecurity/Intrusion system programming of cameras, intrusion, and access control devices within the various platforms. (Genetec, Honeywell, Software House, DMP, Bosch, etc)Assisting Project Technicians with Tier 1 Support for the following items:Access Control Configuration/TroubleshootingVideo Camera Configuration/TroubleshootingRequired Skills and Qualifications:Microsoft Office Products i.e ExcelEffectively communicates with employees and managementEffectively communicates in oral and written formatsSolves problems accurately and efficientlyShows initiativeCoordinates workloads wellContinuously develops technical and professional skillsPreferred Experience:Light programming - not required, will train. Position Requirement:Must pass a drug screening and participate in the random drug screening programMust pass a background checkWork Hours:Standard workdays and times are Monday - Friday, 8:00 a.m. to 5:00 p.m. All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county, to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.