Job Title: Window and Door Administrator
Location: On-site, Office Position
Hours: 25 hours/week with potential to increase to 40 hours/week after 90 days
Training: Two-week training provided
Job Overview
We seek a highly organized and detail-oriented Window and Door Administrator to join our team. The ideal candidate will have experience installing and ordering windows. The role requires strong communication skills, a proactive attitude, and the ability to learn new processes quickly.
Responsibilities
Scheduling: Coordinate job crews for window measurements and installations.
Order Processing: Process measurement data into accurate window and door orders.
Customer Confirmation: Confirm orders with customers before submission.
Order Management: Place and manage orders with manufacturers.
Timeline Management: Monitor estimated arrival times and keep customers informed.
Communication: Act as the point of contact for sales team inquiries, warranty issues, and customer questions.
Problem-solving: Address any issues with orders, timelines, or installations as they arise.
Requirements
Education: High school diploma (no GED).
Language: English must be your first language.
Skills:
- Strong attention to detail.
- Highly responsive and organized.
- A curiosity to learn and adaptability to new processes.
Preferred Qualifications
Experience in window and door installation.
Familiarity with ordering windows from manufacturers.
Compensation and Benefits
Part-time role (25 hours/week) with the potential for full-time (40 hours/week) after 90 days.
Supportive training program to ensure your success.
Opportunity to grow with a dynamic and customer-focused team.
Additional benefits including performance bonus, retirement, healthcare, work computer, and work phone available with continued success in the role
