Technical Writer

Technical Writer

07 May 2024
Texas, Austin, 73301 Austin USA

Technical Writer

Vacancy expired!


Neos is a leading Austin-based IT Staffing and Consulting firm, and was recognized as one of the Best Places to Work in Austin by the Austin Business Journal.
Neos is seeking a Technical Writer for a 9 – 12-month contract with our client in Austin, TX.
Our clients Services team is looking for an experienced Technical Writer to draft standard operating procedures, knowledge articles, workflows, governance documentation and to set up a documentation repository for primarily our Open Data Program and secondarily our Service Designer Program.
The Technical Writer will be responsible for developing, writing, and editing user manuals for software, software administration tasks, governance, user guides, training guides, and other technical materials as needed.
To be successful, the Technical Writer must be able to work under limited supervision and initiate and engage with individual resources on the team. She/He will lead the discussions necessary to establish the required documentation needed for our programs. The Writer must be able to communicate effectively, be self-motivated and well-organized, and thrive in a collaborative environment. Most importantly, their colleagues trust they captured everything necessary for the long-term success of the programs.

Duties will include:
  • Consults with subject matter experts to establish technical specifications and to determine subject material to be developed for publication.
  • Interviews personnel and reads journals and other materials to become familiar with product technologies and production methods.
  • Observes production and developmental activities and other material to become familiar with product technologies and production methods.
  • Organizes material and completes writing assignments according to standards regarding order, clarity, conciseness, style and terminology.
  • Studies drawings, specifications, mockups, and product samples to integrate and delineate technology, operating procedure and production sequence.
  • Edits, standardizes, or makes changes to prepared material.
  • Selects photographs, drawings, sketches, diagrams and charts to illustrate written materials.
  • Develops workflows as necessary to include in written material.
  • Maintains records and files of work and revisions.
  • Develops Microsoft SharePoint environment for storing documentation.
  • Experience, Knowledge, Skills, Abilities:
  • Experience with document content standardization.
  • Experience with report writing, SOPs, SLAs, Knowledge Articles
  • Experience developing and supporting Microsoft SharePoint environments and MS Team environments.
  • Experience developing workflows and system diagrams.
  • Experience with governance development and documentation a plus.
  • Experience with Open Data programs and software a plus.
  • Experience with APIs, integrations, and system architecture a plus.
  • Knowledge of English grammar and punctuation.
  • Knowledge of methods of literary research.
  • Knowledge of printing and production of technical materials.
  • Skill in oral and written communication to include presentation skills.
  • Skill in handling multiple tasks and prioritizing.
  • Skill in using computers and related software applications.
  • Skill in data analysis and problem solving.
  • Skill in business analysis.
  • Skill in planning and organizing.
  • Ability to interpret technical reports and specifications
  • Ability to proofread or edit technical materials.
  • Ability to organize materials into formats suitable for printing.
  • Ability to maintain good working relationships with colleagues.

  • Related jobs

    Job Details

    • ID
      JC40416019
    • State
    • City
    • Job type
      Contract
    • Salary
      Depends on Experience
    • Hiring Company
      Neos Consulting
    • Date
      2022-05-05
    • Deadline
      2022-07-04
    • Category

    Jocancy Online Job Portal by jobSearchi.